topic 3ds max crashes after launching to viewport in 3ds Max Forum

3ds max crashes after launching to viewport

t.nazarjoker — Wed, 15 Feb 2023 09:59:37 GMT

Hi everyone! I have a problem with launching 3ds max. My 3dsmax launches to viewport and then crashes without any warning or error alert. I attached photos to be clear in my description.

Here's the things I tried to make:

- Put 3dsmax.exe into exceptions in anti-virus and windows defender

- Returned Max to factory settings by deleting ENU folder

- Runed as administrator

- Tried to change graphic engine to Nitrous Software, OpenGL

- Updated graphic card's drivers and also updated BIOS

- Reinstalled 3ds Max

- Reinstalled windows so to start from fresh, but after that 3dsmax has worked only for a week and then problem reappeared

- I also installed two different versions of max: 2022 and 2023 and they crashed too

I will appreciate your help! Any solutions are welcome

Thank you in advance,

Nazar

Re: 3ds max crashes after launching to viewport

rushabhthakkar_910 — Wed, 15 Feb 2023 12:56:20 GMT

@t.nazarjoker, Have a look at this..!!

(https://knowledge.autodesk.com/support/3ds-max/troubleshooting/caas/sfdcarticles/sfdcarticles/3ds-Max-Workstation-machine-freezes-crashes-or-restarts-while-working-with-3ds-Max.html)

Re: 3ds max crashes after launching to viewport

t.nazarjoker — Thu, 16 Feb 2023 17:07:23 GMT

Hi, Rushabh Thakkar

First of all thank you for answer!

Unfortunately, none from list fits to me. Here's what I done :
BIOS up to date, no plugins, Graphic drivers up to date, 3ds max freshly installed.

Do you have any other solutions?

Re: 3ds max crashes after launching to viewport

rushabhthakkar_910 — Thu, 16 Feb 2023 17:14:25 GMT

@t.nazarjoker, Have you tried resetting 3ds Max..??

(Reset the 3ds Max preferences:

Should the issue persist, try resetting the 3ds Max preferences back to default. This can help in removing any potential corruption from the folder for proper functionality.)

Also do you see any error or it crashes without any error..?

Re: 3ds max crashes after launching to viewport

t.nazarjoker — Thu, 16 Feb 2023 17:36:39 GMT

I reset settings to default by this instruction many times. And yes, it crashes without any errors...