topic Cancel my auto renew in 3ds Max Forum

Cancel my auto renew

Anonymous — Thu, 07 Jul 2016 17:41:56 GMT

I am trying to cancel my auto renew, but I do not see the option on m account page. I am using a free 30 day trial and I want to make sure I wont be charged once it is over because I can't afford it!

Re: Cancel my auto renew

wispoxy — Thu, 07 Jul 2016 18:38:20 GMT

Check out this link.

https://knowledge.autodesk.com/customer-service/account-management/subscription-management/manage-contracts/renew-cancel/cancel-auto-renewal

Re: Cancel my auto renew

Anonymous — Thu, 07 Jul 2016 18:46:04 GMT

I tried all of those but the option wasn't possible on my account.

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Re: Cancel my auto renew

matthew.d — Thu, 07 Jul 2016 20:37:25 GMT

Hi @Anonymous,

Welcome to the community!

Apologies to hear about the issue. I have gone ahead and canceled your auto-renewal. Sorry to see you go. Hope you were able to create something good with the trial and that we see you back soon.

Re: Cancel my auto renew

Anonymous — Thu, 28 Dec 2017 04:57:13 GMT

I'm trying to cancel my free trial can't find no where will you please do so

Re: Cancel my auto renew

Anonymous — Thu, 28 Dec 2017 04:59:30 GMT

Please cancel my free trial everything because I couldn't find where to cancel it they billed my card

Re: Cancel my auto renew

Anonymous — Fri, 15 Nov 2019 06:31:02 GMT

Im using maya lt and i also want to cancel cancel my auto renew, even when the documentation says you can cancel it using password and the order number it doesnt work, i tryed many times i even changed my password 3 times, and nothing, it is the documentation correct?