topic Re: opening an Xref scene crashes Max in 3ds Max Forum

opening an Xref scene crashes Max

Anonymous — Mon, 19 Dec 2016 07:30:06 GMT

im trying to make a scene with a few xref files of 2 different characters with rigs. i made a blank 3ds max file and used the xref objects for both characters,which are in separate files. i save the scene to a file. but when i open that scene, the scene crashes max. it happens every time i try to open the file. i have tried recreating the scene on another computer, the same thing happens. im using max 2016 sp4 windows 7 & 10

Re: opening an Xref scene crashes Max

irishman_team_kilber — Mon, 19 Dec 2016 12:54:12 GMT

do you get an error? try attaching your scene file and see if a person can help it maybe 3ds max or it maybe your computer!

Re: opening an Xref scene crashes Max

Alfred.DeFlaminis — Thu, 22 Dec 2016 01:55:37 GMT

Hello @Anonymous,

If you'd like I can create a private folder for you to upload the files to so I can investigate. This would be hard to help with if I didn't have a file to look at. The only guesses I can offer you are that there are bones on both rigs with the same name maybe, or controllers with the same names. Does it crash if you only XRef them into the scene separately?

Best Regards,

Re: opening an Xref scene crashes Max

Alfred.DeFlaminis — Thu, 22 Dec 2016 21:18:13 GMT

Hello @Anonymous,

I just wanted to follow up here, any progress on this issue?

Best Regards,

Re: opening an Xref scene crashes Max

Anonymous — Thu, 22 Dec 2016 21:36:09 GMT

no, the problem still persists. i renamed everything so they're wouldn't be any duplicate names.

Re: opening an Xref scene crashes Max

Alfred.DeFlaminis — Thu, 22 Dec 2016 22:05:33 GMT

Hello @Anonymous,

If you'd like I can create a private folder for you to upload the files to so I can investigate. This would be hard to help with if I didn't have a file to look at. Does it crash if you only XRef them into the scene separately?

Best Regards,