topic Re: 3ds Max 2008 viewport black-out problem in 3ds Max Forum

3ds Max 2008 viewport black-out problem

Anonymous — Wed, 08 Feb 2017 13:14:13 GMT

Hi,

Struggling to run 3DS Max 2008 well on a new pc as intermittently the viewports turn black and whilst I can still save my work, shut down and restart fine something's clearly struggling so any advice would be welcome so I can hopefully just upgrade some element of the PC to improve performance....

windows 7 pro / 64 bit / 16 GB RAM

processor Intel Core i5-6500 CPU @3.20GHz

ATI FireGL V5600

Intel Graphics 530

Thank you 🙂

Re: 3ds Max 2008 viewport black-out problem

irishman_team_kilber — Wed, 08 Feb 2017 13:34:21 GMT

have you configured the display drivers in max? custom, preferences viewports choose drivers, mines says revert from direct3d if you are using the ATI FireGL this should be fine because i am using the ATI FireGL V3900. if max does not say that then i would change it to Direct3d

Have you updated your drivers from the ATI website?

Re: 3ds Max 2008 viewport black-out problem

Alfred.DeFlaminis — Fri, 24 Feb 2017 23:51:17 GMT

Hello @Anonymous,

Did the suggestion by @irishman_team_kilber help with this issue? Alternatively, I have some information here about older versions of Max and hardware caveats. The behavior you are describing sounds like an unsupported graphics card, but your card does show up on the list for 2009. (I couldn't find anything for 2008.)

What happens if you try a different display driver in 3ds Max, any luck? Thanks for the information.

Best Regards,

Re: 3ds Max 2008 viewport black-out problem

Anonymous — Sun, 26 Feb 2017 02:34:29 GMT

Update all your drivers,

I guess some on your devices not correctly working.

try to use : DriverPack Solution

also update your driver vga , and netframe work..

I think your PC is OK. something wrong with your OS.

goodluck !!!!

Re: 3ds Max 2008 viewport black-out problem

Alfred.DeFlaminis — Mon, 27 Feb 2017 22:21:18 GMT

Hello @Anonymous,

I just wanted to follow up here, any progress on this issue?

Best Regards,

Re: 3ds Max 2008 viewport black-out problem

Anonymous — Wed, 01 Mar 2017 11:13:44 GMT

Thanks to everyone for your suggestions - I am passing it back to my IT guy to get him to check all the issues that have been raised on here - fingers crossed 🙂

Re: 3ds Max 2008 viewport black-out problem

Alfred.DeFlaminis — Wed, 01 Mar 2017 23:12:07 GMT

Please let us know how it goes, I am happy to help in any way possible.

Best Regards,

Re: 3ds Max 2008 viewport black-out problem

Alfred.DeFlaminis — Tue, 07 Mar 2017 23:27:32 GMT

Hello @Anonymous,

I just wanted to follow up here, any progress on this issue?

Best Regards,