topic Re: viewport issues in 3ds Max Forum

viewport issues

Anonymous — Wed, 05 Jul 2017 11:17:00 GMT

Has anyone ever run into this? It acts like max can’t keep a fixed position. When this occurs I have to get completely out of max and restart. Now a restart don't even work on this one.

I have even grouped everything and moved it to both view and world 0,0,0

Please see my attached video capture. Note that each time my geometry disappears is when I left click in space. If i do not change the viewports rotation it don't do it. Very annoying!

Kind of hard to explain.

Thanks in advance!

Re: viewport issues

Anonymous — Thu, 06 Jul 2017 11:32:13 GMT

anyone? Did I not enplane it well enough? This is very frustrating. I am running 2017. I installed patch 1 and 3 but not sure if it did it because when i go to "About 3ds max" it does not reference any revisions. https://gyazo.com/367140afb24dbfb709caf104e9bcee5c

Re: viewport issues

Chri688m — Thu, 06 Jul 2017 11:41:46 GMT

So basiclly i allways run into this problem with weird files or models.

Im pretty sure it can be fixed by changing the pivots to being in the center of th object...

Sometimes it is caused by having small tiny models or pices of models otherwhere in your group...

Hope this can help you on the way! 🙂

Re: viewport issues

Anonymous — Thu, 06 Jul 2017 11:48:25 GMT

Thank you very much for your input Chri688m however i have several parts and they all have pivots that are pertinent to the design and cannot really be moved.

Shouldn't help about 2017 show what service pac is installed?

Re: viewport issues

Chri688m — Thu, 06 Jul 2017 12:29:55 GMT

Have you tried changing the pivot for the group then?

Re: viewport issues

Anonymous — Thu, 06 Jul 2017 12:53:42 GMT

Yes i just did. I even move the group to x0y0z0 in view. no help

Re: viewport issues

Anonymous — Thu, 06 Jul 2017 13:46:49 GMT

Hey did we like both change our Avatar the same time lol

Re: viewport issues

Chri688m — Thu, 06 Jul 2017 14:13:33 GMT

Yes, we did 😛

Well i dont think i can give you any more advice on this...

Sorry 😕

Re: viewport issues

Anonymous — Thu, 06 Jul 2017 14:16:14 GMT

Thanks for your input

Re: viewport issues

Anonymous — Thu, 06 Jul 2017 14:18:25 GMT

whats funny is i changed my avatar to a thinking pose like yours was. lol

Re: viewport issues

Alfred.DeFlaminis — Wed, 19 Jul 2017 21:56:17 GMT

Hello @Anonymous,

There are a few things that can cause this problem.

1) Improper system units for the scene at hand. This is the big one.

2) If your object is very far from world center, that can also cause the problem.

3) Try disabling the viewcube, it does have an issue logged where this might happen once in a while.

4) Weirdly, uninstalling GeForce experience can also help.

Do any of those describe your scene? How far away from the origin is your scene? System units?

Best Regards,

Re: viewport issues

Anonymous — Thu, 20 Jul 2017 11:38:41 GMT

I accidentally accepted this as a solution oops.

Currently it is not doing it. What I did that stopped it was. I let it zoom and pan to it will then i placed a sphere in the center of my view port by eye. I then zoomed out and in to my assembly. and it quit doing that. I even zoomed back out and deleted the sphere and it is still ok at the moment.

ok answers to your questions.

I placed a 33" sphere at view 0,0,0 here is where it appears in relation to my assembly https://gyazo.com/1ea03328512498f9b0b2a4bd91aa4d2f

units https://gyazo.com/4178c8e8e9ae17dfe548a6094d6b9b87

I disabled the viewcube

so it is not currently giving me the problem. Plus please note that i have a support case going currently with Dominic.

I will leave this as accepted. Hopefully the problem will not return. very anoying.

Thanks Alfred! Also let me know if anything looks out of wack here.

Re: viewport issues

Alfred.DeFlaminis — Thu, 20 Jul 2017 18:15:23 GMT

No problem @Anonymous, I unmarked the solution. Best to unmark is so someone else doesn't get frustrated if it doesn't work for them. I accidentally hit it once and while too when my browser lags.

I wonder if I could get a look at the scene file. I suppose if there were stray verts on the model way out in the distance it could also cause this issue, hard to say without checking the file. I think your folder is still up if you want to upload to it, I'd be happy to look into it too. @dominique.bouthillette is amazing, she'll have some ideas too of course.

Best Regards,

Re: viewport issues

Anonymous — Thu, 20 Jul 2017 18:40:13 GMT

https://gyazo.com/834381095d1cdb41eb65c2bcd7ea4b7e

For some reason i always have trouble loging into box.

but it appears their are noting way out in space.

Re: viewport issues

Anonymous — Thu, 20 Jul 2017 18:59:29 GMT

you're right Alfred Dominique Rocks!

I just nailed the problem thanks to one of her suggestions!

Turning off the View cube corrects it! Must be a bug. I Kind of like the viewcube but i can get along with out it via hot keys

This is awesome. That has been a pain in my side for a long long time.

Kudos Dominique!

Thanks Alfred for getting back on this!

Re: viewport issues

dominique.bouthillette — Thu, 20 Jul 2017 19:54:50 GMT

That's great news! @Anonymous

Thanks so much for the kind words, and I'm so glad that you were able to finally nail down the cause of the problem. =P

And thank you @Alfred.DeFlaminis for your help as well!! Have an awesome day everyone.

Re: viewport issues

Alfred.DeFlaminis — Thu, 20 Jul 2017 22:42:47 GMT

I'm glad it's working now @Anonymous.

Best Regards,

Re: viewport issues

Anonymous — Mon, 24 Jul 2017 09:59:23 GMT

My apologies Alfred you suggested disabling the viewcube as well! I must have missed that. You Rock TOO!

Re: viewport issues

Alfred.DeFlaminis — Mon, 24 Jul 2017 22:57:07 GMT

Hello @Anonymous,

It was petty of me to write that, I have edited my post. The important part is that your problem was solved, thanks bud!

Best Regards,

Re: viewport issues

Anonymous — Tue, 25 Jul 2017 10:10:09 GMT

Totally on me bud my reading skills are pathetic as you can tell by my spelling lol.

Not to keep this thread going but is there plans of a fix for the viewcube issue? I kind of like using it.

Have a great day!