topic Re: Cursor jumps on screen wrap at transform spinners... in 3ds Max Forum

Cursor jumps on screen wrap at transform spinners...

darawork — Wed, 17 Jan 2018 12:40:01 GMT

Hi,

Clicking on the transform type-in spinners (x,y,z) at the bottom of the screen, beside Isolate Selection and Lock Selection, and dragging down the screen with the mouse to change the values... the value will jump when the cursor wraps back up to the top of the screen. It should be a smooth transition when the cursor wraps around from bottom to top of the viewport, but it's not, and it's annoying.

It hasn't always happened, but only started a few weeks ago.

Has anyone experienced this happen? It happens to the two installations of 3DSMax 2016 here in the office.

Both running W10, and 3DSMax 2016 SP4.

Both have the same hardware specs as listed in my signature below.

Re: Cursor jumps on screen wrap at transform spinners...

Anonymous — Wed, 31 Jan 2018 22:13:16 GMT

Yes, same problem going on in our office with all 7 of our workstations! It's incredibly frustrating. New year, new version of Max, new set of bugs, new workarounds. Ugh...

All of our workstations are running Windows 10 and 3DS Max 2018, and they all suffer from the same issue. I don't recall having this issue when we were running Max 2016 or 2017. We upgraded to Windows 10 and Max 2018 at the same time, and noticed this issue after that. My hunch is it's a conflict with Windows 10. I imagine there's specific coding for W7 and W10 built into Max, and this feature has not been updated for W10.

From my testing I've noticed the jump in value happens both when the cursor crosses the bottom of the screen and the top of the screen. Also, if you continue to drag so that cursor wraps and crosses the top or bottom of the screen multiple times, the value will jump at each crossing. However, eventually I found that if you drag very very slowly at the moment it crosses the top or bottom of the screen, the jump does not happen. It seems the jump may be related to the speed of the cursor crossing the edge. That said, this did not seem to work every time. My testing was by no means scientific and I haven't spent a ton of time testing.

I would love to hear of a resolution to this bug. Thank you for posting this issue.

Re: Cursor jumps on screen wrap at transform spinners...

darawork — Thu, 01 Feb 2018 00:32:28 GMT

Thank you for the reply, I thought it was just me and my friend in work.
Max 2016. Dual monitors coming off nVidia Quadro P5000s.

Re: Cursor jumps on screen wrap at transform spinners...

darawork — Thu, 01 Feb 2018 00:37:44 GMT

W10. As a side note, the 'Meltdown/Spectre' patch has messed up our render farm, 40xeon E5 v4s. vRay 3.5 / Corona 1.7 are kicking us off the normally stable farm.

I'm personally calling around to Bill Gates house to clarify the situation, and he better have a valid excuse and nice cake. The quality stuff.

Re: Cursor jumps on screen wrap at transform spinners...

miledrizk — Thu, 01 Feb 2018 02:39:56 GMT

Hi,

This cursor problem happens in Max 2015, You need to move the cursor very veeeeery slow

When you become close to the upper or lower edge to avoid the jumping thing,

In Max 2017 there was a slight improvement, you still need to move the cursor very slow,

but not tooooo slow like in Max 2015,

Hope they'll fix that soon!

Re: Cursor jumps on screen wrap at transform spinners...

Anonymous — Fri, 02 Feb 2018 19:51:04 GMT

Not sure if this helps but if you hold Alt while dragging the spinner it will change more slowly.

Re: Cursor jumps on screen wrap at transform spinners...

darawork — Fri, 02 Feb 2018 20:00:02 GMT

I tried dragging slowly, it still happens. I never used to happen a few
months ago. I think it may have been some windows update that messed it up.
Or a combination of things outside the realm of Max. The Spectre / Meltdown
for instance caused a lot of problems for us in the office, from anti-virus
to in house Corona render farming.
The IT department have everything locked down, so I can't try new graphics
drivers for my card, or install anything without a weeks prior notice.

So I guess I'll have to wait until a something randomly fixes it.

Thanks for the replies anyway.

Regards,

Re: Cursor jumps on screen wrap at transform spinners...

Waseem_Dabbas — Thu, 08 Feb 2018 12:48:29 GMT

The same problem here

Re: Cursor jumps on screen wrap at transform spinners...

miledrizk — Thu, 08 Feb 2018 13:03:08 GMT

I noticed that when the viewport is maximized it works normally,

It's when you have more then one viewport that this jumping happens.

Re: Cursor jumps on screen wrap at transform spinners...

darawork — Thu, 08 Feb 2018 13:10:02 GMT

Nope, happens here with quad viewports and maximised single viewport also.

Re: Cursor jumps on screen wrap at transform spinners...

Waseem_Dabbas — Thu, 08 Feb 2018 14:21:24 GMT

still doesn't work while maximize or minimize

Re: Cursor jumps on screen wrap at transform spinners...

miledrizk — Thu, 08 Feb 2018 15:42:07 GMT

Hi,

I will edit my previous comment to say that on my 3DS Max 2017 maximizing only improved

the mouse cursor movement, and the jumping happens less frequently,

After your post i did some more tests with very fast movements up and down and the jumping

occurred again. So yes it doesn't solve the problem.

Re: Cursor jumps on screen wrap at transform spinners...

jshulters — Thu, 15 Feb 2018 07:39:12 GMT

Well, obviously not alone on this one. Guess there aren't Autodesk folks tracking the forums. It sure would be nice if they would chime in on issues like this...not even needing a solution, just a "we are aware of the issue" would be nice. I suppose some of us should be posting this to their feature/bug fix request page. I'll "Report a Problem" thru max and see if it goes anywhere.

Re: Cursor jumps on screen wrap at transform spinners...

rodbrew2 — Tue, 03 Apr 2018 05:05:18 GMT

Has anyone found a solution to this. It's incredibly annoying.

Re: Cursor jumps on screen wrap at transform spinners...

JezEmin — Tue, 03 Apr 2018 06:43:27 GMT

I've always seen this happen as far as I can remember, certainly was happening to me using 2014.

For me it happens almost anywhere where I'm spinning values using my mouse and going over the screen, the values simply jump and that happens whether I'm holding down ALT or not.

Re: Cursor jumps on screen wrap at transform spinners...

rodbrew2 — Tue, 03 Apr 2018 18:11:55 GMT

I never really noticed it until 2018 but it did do it in 2016 now that I check. It seems in 2018 it happens every time the mouse passes over a different control or view not just the screen edge. I need to see if I can disable it for the time being because it’s incredibly frustrating. Hopefully fixed in 2019.

Re: Cursor jumps on screen wrap at transform spinners...

rodbrew2 — Tue, 01 May 2018 17:31:30 GMT

Still no word from Autodesk? This does seem to be part of a larger UI focus issue such as not being able to delete objects until a window moves and so forth. Many little things which are adding up to be a annoyance forcing me back to 2016.

Re: Cursor jumps on screen wrap at transform spinners...

darawork — Tue, 01 May 2018 17:48:56 GMT

I'm on 2016, and it happens still. I've stopped using the transform spinners now,
it just isn't worth the mouse movement.

Re: Cursor jumps on screen wrap at transform spinners...

rodbrew2 — Tue, 01 May 2018 17:48:37 GMT

I never noticed it in 2016 but it does happen. Not to the extent that it does in 2018. I also noticed that it does it on modifier spinners also. Like changing the box segments. As you drag the mouse up it will go past a couple of spinners then drop down to a couple spinners below and go up from there. I'm finding quirky things throughout the UI. Another one is trying to delete key frames from the curve editor. Sometimes it just won't let you. Have had to go to the timeline and right click delete selected keys from there.

Never used 2017 and haven't tried 2019.

Re: Cursor jumps on screen wrap at transform spinners...

uplink3d — Sun, 20 May 2018 10:23:20 GMT

Chiming in... this has been a problem for a while now. I think the change occurred with a Win 10 update (fall creators update???), it seems to be happening on several versions of Max. Drag spinners offscreen and you get a huge jump. It's most prominent with the transforms because they are at the bottom of the screen. Hoping Autodesk can react and fix this on their end as I'm sure it's not on Microsoft's radar. There is no "getting used to" this bug.

Max 2018 sp4. Win 10 Pro build 17134.48