topic Re: Support for 3dsmax Indie in 3ds Max Forum

Support for 3dsmax Indie

krislevin — Sat, 07 Dec 2024 16:11:03 GMT

Hi! I have a question regarding support for 3dsmax Indie. I bought Houdini Indie license but the support is only limited to installing and licensing the software. I´m thinking about refunding it and choose Max instead. I was wondering what the support for Max Indie is and it´s limitations.

Re: Support for 3dsmax Indie

MartinBeh — Sat, 07 Dec 2024 17:08:09 GMT

If you are eligible for the Indie version (< 100k USD per year/task) I don't think there are any limitations to the software itself.

In terms of support I believe you can get the normal support every customer gets; on top of that this forum is open to everyone but it is primarily a user-user forum and not so much a user-Autodesk forum.

Also see https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Does-Maya-Indie-have-the-same-features-as-Maya.html for an answer on this topic, and https://www.autodesk.com/support/subscription-support for the various support levels Autodesk offers (all of them allow to "Submit a web case - Submit an online support request and receive email updates during local business hours.").

Re: Support for 3dsmax Indie

krislevin — Wed, 19 Mar 2025 20:28:29 GMT

sorry for the late reply. Well, I havent really needed support until now. I will see what happens when I write to them. I will let you know. This might be good for everyone!