topic Re: ReMake installation break- Connection has expired? in ReMake Forum

ReMake installation break- Connection has expired?

sramic — Mon, 18 Jul 2016 08:57:34 GMT

Downloaded installation from my Account page under Products&Services. Please Help, it's urgent....

Re: ReMake installation break- Connection has expired?

devangshah — Mon, 18 Jul 2016 16:54:01 GMT

Hello,

Seems you lost the connection to the website while downloading ReMake.

Please download ReMake directly using the following link:

http://efulfillment.autodesk.com/NET17SWDLD/2017/MMNTO/DLM/Autodesk_ReMake_1723038_Eng_Win_64bit_dlm.sfx.exe?authparam=1824009261_cfa5d4bf2821903c8fca5acf39b6f9df&ext=.exe

Do let us know in case of any issues.

Regards,

Devang

Re: ReMake installation break- Connection has expired?

sramic — Mon, 18 Jul 2016 17:22:38 GMT

Thx Devang,

Installation passed successful, but now I have Activation issue that I described you by mail.

Regards Sinisa

Re: ReMake installation break- Connection has expired?

devangshah — Mon, 18 Jul 2016 17:29:11 GMT

Hello Sinisa,

While we take a closer look at your contract details, can you please confirm that the user name you registered with Autodesk (using which you bought the contract) and the user name used to sign-into ReMake is one and the same ?

Thanks,

Devang

Re: ReMake installation break- Connection has expired?

sramic — Mon, 18 Jul 2016 19:57:31 GMT

Hi again,

Yes I can confirm that I'm using the same account.

I just sign out and sign in again to be sure.

Recap 360 Activation was successful with the same account, and I bought the contract day after day.

Both Recap and ReMake are on my Order history: