topic Unable to sign in with an existing account. in Project PRAXIS Forum – Praxis Retires May 15, 2019

Unable to sign in with an existing account.

AllenJessup — Mon, 02 Nov 2015 18:26:00 GMT

On the front page I select Sign Up. She link next to "Already have an Autodesk account?" is not functioning.

Re: Unable to sign in with an existing account.

bagchis — Mon, 02 Nov 2015 18:59:56 GMT

Hi @AllenJessup this appears to be a bug, we will investigate the problem. In the meantime, please go to the following URL to create your Autodesk account. You can then access PRAXIS with the same credentials.

If you already have an existing Autodesk account, you can use it to access PRAXIS, no need to create/signup for a new account.

https://accounts.autodesk.com/register

Shibai Bagchi

Product Manager

Re: Unable to sign in with an existing account.

AllenJessup — Mon, 02 Nov 2015 19:07:40 GMT

OK. It seems I can't sign in using Internet Explorer.

Re: Unable to sign in with an existing account.

bagchis — Tue, 03 Nov 2015 23:16:17 GMT

@AllenJessup Please try using Google Chrome browser, in its current state PRAXIS will work best on Chrome. Going forward we have plans to add support for other browsers as well.

Re: Unable to sign in with an existing account.

AllenJessup — Wed, 04 Nov 2015 13:13:41 GMT

Unfortunately our IT has IE as the standard for now.

Re: Unable to sign in with an existing account.

nguyenph88 — Thu, 15 Dec 2016 21:56:08 GMT

Hi,

Since we no longer use the old oxygen login modal so this issue should be resolved now.

Thank you,

Peter Nguyen