I can not download Maya2015 of Education Community

[kurumi]

My name is Jun.

I am a member of the Education Community.

I can not install the Maya2015 from the Education Community.

I tried the default "Install".
Microsoft Visual C ++ 2012 Redistributable and (x86), I was able to install DirectX® Runtime.
However, until the installation does not go in the Download Error The Maya2015.

I also tried the "browser download".
I can not download only 4Mbytes.

Softimage and 3DsMax was able to successfully install the 2015 edition.

What can be done?

Please advice me.

Best regards

Jun

[the-cobra]

どうも。

ログ見るとダウンロードエラーになっていますね。

これは使っているインターネットの回線のせいではないでしょうか・・・

何度かダウンロードをトライしてみてはいかがでしょうか。

[camilo.lemos]

Hi Jun, welcome to the Community!

Your description of the second issue (download stops at 4mb), indicates that there may be a firewall or anti-virus program blocking the download. Please, disable all such programs and try downloading again.

Regarding the issue from the image you posted, can you please try following the steps in this solution?

Thanks, 

[kurumi]

ありがとうございます。

どうもそのようですね。

環境を変えて試してみます。

ありがとうございます。

[kurumi]

I understand.

I'll try.

Thank you.

[camilo.lemos]

You're welcome!

Please, let me know how it goes.

[kurumi]

It is a continuation of the download of Maya2015.

I tried downloading the server administrator.
It was not an issue of firewall.
I tried also a domain via another.

I can not download the results. Download stalls in 4Mbytes. 

Download Maya2014 success. 

I need for class.
Account issues of my, or site of Autodesk?

I am given up.

Jun.

[camilo.lemos]

Hi @kurumi ,

I'm not sure I understand what you mean by "downloaded the Server Administrator". Can you please clarify?

What language and configuration (32 or 64-bit) are you trying to download? I can create a direct download link to try to work around this issue.

Thanks, 

[kurumi]

Hi, Camilo-san

I'm sorry.

I poor at English.

I consulted the server administrator, but could not be resolved.

I want to download, Maya2015, Japanese version, windows-64Bit.

Thanks.

[camilo.lemos · Accepted solution]

No problem, we'll get there:)

Please, keep your firewall and anti-virus programs disabled and download Maya 2015 from these links:

Maya 2015 Japanese Part I

Maya 2015 Japanese Part II

Please, fully download both parts before starting the installation.

I hope this helps!

[kurumi]

Camilo-san

Succeeded!

I am very thankful.

I will make a beautiful picture and Movies!

Best regards

Jun

[camilo.lemos]

You're welcome!

Glad to hear it worked:)