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Express Tools Troubleshoot

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Sergio.Bertino
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Express Tools Troubleshoot

 

Hi all,

Please follow these easy step to troubleshoot some possible issues with the Express Tools:

 

1. Reinstall the “Express Tools”

 

1.1.  Uninstall a program 

1.1.1.      Press Windows key+R, in the run dialog box type: control appwiz.cpl
OR

1.1.2.      Control Panel-> Uninstall a program

1.2.  Select the “AutoCAD 2XXX” icon and click on “Uninstall/Change” button

1.3.  Once the setup dialog box will appear click on "Add or Remove features"

1.4.  Uncheck (if is checked) the option relative to "Express Tools" then click on “Update”

1.5.  Repeat the steps from 1.1 to 1.3 and then check the option relative to "Express Tools" then click on “Update”

 

2. Check the “Express Tools” Tab

 

2.1.  Run AutoCAD, the tab "Express Tools" should be visible, if not:

2.1.1.     On the AutoCAD command line run the command EXPRESSMENU
If still not visible

2.1.2.      Right click on the “Home” tab -> Show Tabs -> Express Tools
If still not visible or the express tools tab is not shown on the list

2.1.3.      On the AutoCAD command line run the command _MENULOAD

2.1.4.      Click on browse and go to the folder (should be already on the “Support” folder)

2.1.4.1.          Windows XP:
C:\Documents and Settings\<<your_username>>\Application Data\Autodesk\AutoCAD 2XXX\R XX.X\enu>Support

2.1.4.2.          Windows 7:
C:\Users\\<<your_username>>\AppData\Roaming\ Autodesk\AutoCAD 2XXX\R XX.X\enu>Support

2.1.5.      Open the Acetmain.cuix ->Load

2.1.6.     The “Express Tools” Tab now should be visible

 

3. Run an “Express Tools” Command

 

3.1.  Click on any “Express Tools” button, the command should run. If the command doesn’t work and if the “unknown command” is shown on the command line then:

3.1.1.     On the AutoCAD command line run the command _APPLOAD

3.1.2.     Browse to the folder c:\Program files\Autodesk\AutoCAD 2XXX\Express

3.1.3.     And load the acettest.fas and acetutil.fas
If still not working

3.1.4.     Make sure that in the “Support File Search Path” and “Working Support File Search Path” in the AutoCAD option->Files tab, the folder “C:\program files\autodesk\autocad 2013\express” is present

 

If the above solutions didn’t help, please:

 


Thanks


Sergio Bertino
MFG Technical Support Specialist
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