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Add Alert Notifications To Vault

Status: Comments Requested
by Board Manager on ‎10-17-2012 06:35 AM

Description

There are a lot of automatic processes that run on the Vault server that are critical to daily usage.  If any of these processes fail, administrators need to be notified so that the issue can be addressed ASAP before the system gets into a critical state.

 

Impact

If the processes go unmonitored or errors are not addressed in a timely manner, the Vault system can get into a critical state making it impossible to use until the issues are addressed.  It can also affect users daily work as they may not be able to get files needed to complete their work.

 

Severity

High

 

Solution

Create an alert feature in Vault that notifies specific users/administrator of potential problems with the Vault processes.  This should be in the form of an email with possibly attaching log files and other important information in the alert.

Samples of things that need to be monitored:

  • File replication
  • SQL replication
  • ADMS Console backup
  • Database and file store size
Comments
by tgladdy on ‎07-02-2012 01:42 AM

It would be really useful if an email could be sent to Vault adminstrator(s) to notify them of the success or failure of a backup.

This is particularly relevant when the administrator is managing several stand alone Vaults across multiple sites, it removes the tedium of logging in to each server to check the backup has succeeded.

SQL provides an smtp email notification function, therefore I would assume an interface could be built to that to allow administrators to set up notification from the backup and extract the relevant line from the log notifying success or failure.

by Board Manager on ‎11-07-2012 12:17 PM
Status changed to: Under Review
 
by Board Manager on ‎11-15-2012 08:35 AM
Status changed to: Under Review
 
by Employee on ‎04-17-2013 02:00 PM
Status changed to: Comments Requested
 
by *Expert Elite* on ‎11-16-2014 05:29 AM

this functionality would be greatly appreciated to say the least. i have emails sent to me automatically on a schedule using scripts that cover things like backups and vault dependent services, but they can only do so much. the Replication Monitor has more information that CAD Admins need to check regularly, so as per the original post, the Solutions requested would make us all very happy, and save lots of cost in time and money.

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