About two months ago, We upgraded our vault manufacturing 2010 to Vault professional 2011/SP1 and SP2.
And windows Authenticaiton works just fine. Up until last week users can no longer logon to vault using vault server by name. it worked if we use the server's IP ADDRESS along windows Authentication option.
I dont think this is a DNS issue. Because we can use vault local account to logon to vault server regardless we are using vault server by name or by IP Address.
Thank you in advance.
Solved! Go to Solution.
What error do you get when trying to login via Windows Authentication and the computer name?
Can you post the vlog from the server?
Did you find a solution for this? I'm having the same issue. Windows Authentication was working, but after Vault 2012 Pro Update 1 was applied, logins aren't working.
Still broken! Extremely frustrating. Our consultants and Autodesk say they've never seen this before.
As per our discussion today regarding your support case, we had you remove IIS, reinstall IIS and added in Roles:
set basics authentication IIS Client Certificate mapping
IIS management scripts
IIS 6 management compatibility
IIS6 scripting tools
WinAuth settings in IIS, enabled Windows Authentication, disabled asp.net Impersonation.
Made sure default apppool regular time interval is set to suggested numbers per WinAuth White Paper (17400).
Stopped IIS. [using command iiisreset /stop]
Deleted the folder:
Started IIS. [using command iiisreset /start]
Once all was added, WinAuth started functioning again.
Feel free to reply and add the screen shots taken fro others to review.
Please tag this as a solution to resolve this issue.
Ron, thanks for all of your help today. I've taken screenshots of almost all of our configurations for future reference. Too many to post here, but if someone runs into this issue, perhaps I can help. Enjoy your weekend!
Thanks Jeff, You as well.
I have exactly the same issue at the moment, can you please (!) explain me how you've resolved it ?
It occurs after installation of Upgrade 1 on Vault Pro 2012.
Thanks in advance !!!
Issue resolved... after reinstalling IIS, I used IP Adress instead of Server Name and it works !
Hope it helps, and hope that Autodesk is working on a solution !
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