View of DWF in Vault

[nbradbury]

I just migrated all of my files in the Vault from 2008 to 2009 using the Design Assistant. Now when I browse for files in the Vault and I click on them I get a message in the View tab that says "Unable to view the selected file. Click the 'Open' button to view with an external viewer." Why can I no longer view the files? How do I make it so I can view the files? I have noticed that if I click the Update... button on the View tab then the preview is available. But I don't have time to click the Update button for every file.

Regards,
Nathan

[Madhan_T]

Hi Nathan,

I hope the following solution might be useful.
http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=11022842&linkID=9261341

Regards,
Madhan

[nbradbury]

Madhan,

Thanks for the link but it did not resolve the issue. I am slowly going to every file in the vault and clicking the update view bottom. Hopefully by Christmas I will be done.

If there are any other suggestions our there I would love to hear them.

Regards,
nathan

[Madhan_T]

Hi Nathan,

Well. The application in the link does the same function. If the DWF is not associated to the files, it will re-create and attach to the files. Perhaps, I would like to get this resolved as soon as possible if you could log a Support request with us. Alternatively, you may contact the reseller to log a Support Request with us. We would help you to get resolved.

Regards,
Madhan