Very Slow Performance Vault Explorer 2013

[svillaire]

We recently upgraded our Vault Server to 2013 (ADMS).  New high powered Dell Precision T5500 workstations were deployed with AutoDesk Inventor Suite 2013.  When users attempt to open a file from the Vault using the Inventor vault add-in or Vault explorer, the process is extremely slow.   The grid takes approximately 1 minute for the files to populate, then 30-45 seconds for each subsequent subfolders. 

Granted the folder and file structure is large with 1000’s of drawings, but we never had this issue with Vault 2012 using old out dated workstations.

I was expecting a major performance increase with the new workstations, but we are experiencing the opposite.

Here are the details of the Vault Server:

Dell PowerEdge R510

Dual Xeon Processors 2.66GHz

48GB Ram

Full SQL Server 2008R2

Windows Server 2008R2 Enterprise

1 Vault, 1 Library

Total size of vaults (SQL Databases) 3.61GB

Total size of libraries (SQL Databases) 750MB

Total size of file store 62.94GB

Number of files in data store 187,732

Steps taken to try and speed up browsing of files in Vault:

• Full SQL Maintenance Plan runs every evening
• Manually defragment database through ADMS (ADMS almost always says Defragmentation Recommended)
• Restart SQL Server
• Re-Index File Properties
• Updated File Status
• Disabled McAfee Anti-Virus on Server and Clients

Please help!

Thanks,

Shawn

[mollons]

Vautl does not connect to Live Update or any Autodesk resources on the internet.

Proxy settings do have an effect on Vault performance though.

There is more info about Vault and Proxies here:

http://wikihelp.autodesk.com/Vault/enu/Help/Help/0206-Autodesk206/0210-About_Yo210/0211-Vault_In211/...

[mbaker]

Hi All,

Recently upgrade a client to 2013, the grid population is very, very slow... Seems to be related to all the conversations noted here,. Just wanted to let you all know that the Page view suggestion did not work, and the property grid is not available in Vault Basic.

I have used Autoloader to populate the vault and have removed all error files... I'm open to any suggestion that may address. What was once seconds to see the grid is now minutes...

System is Win 7 64 with 8 gig of memory, the application being used is AutoCAD Electrical. I have test with pure Autocad, and performance has no apparent deltas...

Thanks

Mike B

[mbodnar]

Hi If you are using vault basic there is a hotfix that addressed this performance issue. Hotfix needs to be installed Max Bodnar Sent from my iPhone

[mbaker]

Thanks for the reply. I was thinking that the Service patch 1 included that hotfix. Sp1 read me indicates solves performance problem when browsing contents in Vault Basic. Am I missing or misreading the SP description? Thanks again Mb Sent from my iPhone

[mbodnar]

I would assume that as well Might be worth trying to apply the hotfix anyway Max Sent from my iPhone

[Kubuz]

This fix working great !!

[mbaker]

Did you apply your hot fix after SP-1? Do you need to re-install SP-1 after the Hotfx? Any order dependance?

MB

[Kubuz]

I installed it after SP1 and it works perfect

Good luck

[mbaker]

Thanks I'll give that a try...



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