Community
Vault Forum
Welcome to Autodesk’s Vault Forums. Share your knowledge, ask questions, and explore popular Vault topics.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Vault Professional 2013 error publishing dwf file

5 REPLIES 5
SOLVED
Reply
Message 1 of 6
DRudaz
1148 Views, 5 Replies

Vault Professional 2013 error publishing dwf file

Hi,

 

In the Vault Professional 2013 I can not publish dwf file from a autocad DWG file when I click on the update button.

This error is just for the autocad dwg file.

It's same due tu the dwg trueview.

 

Any idea ?

 

Regards

 

Dom

5 REPLIES 5
Message 2 of 6
DRudaz
in reply to: DRudaz

Hi,

 

attached the error :

 

Nom de l’application défaillante dwgviewr.exe, version : 25.0.55.0, horodatage : 0x4f30ac5d
Nom du module défaillant : accore.dll, version : 19.0.55.0, horodatage : 0x4f30a781
Code d’exception : 0xc0000005
Décalage d’erreur : 0x0000000000852d6f
ID du processus défaillant : 0x1b80
Heure de début de l’application défaillante : 0x01cd436e4dccee0e
Chemin d’accès de l’application défaillante : C:\Program Files\Autodesk\DWG TrueView 2013 - French\dwgviewr.exe
Chemin d’accès du module défaillant: C:\Program Files\Autodesk\DWG TrueView 2013 - French\accore.dll
ID de rapport : 8b8d995d-af61-11e1-a4ff-1cc1deb88962

 

regards

 

Dom

Message 3 of 6
yuhui.zhang
in reply to: DRudaz

As you said same error due to trueview directly, did you try to unistall trueview and reinstall it?

 

also, here is forum for DWG TrueView (link), maybe you can repost the error in this board to find some clue.

 

Hope it helps.



Fay Zhang
Software QA Engineer
Data Management
Autodesk, Inc.

Be sure to check out the Vault Help Wiki!

Message 4 of 6
DRudaz
in reply to: yuhui.zhang

Yes I have tried to uninstall the DWG Trueview. But on my PC I have two dwg truweview. One in French and one in English. When i uninstall with microsoft procedure, it uninstall only one. And after that DwgTrueView English still present on my Computer.

 

Regards

 

Dom

Message 5 of 6
DRudaz
in reply to: DRudaz

Hi,

 

I have uninstall DWG True View with Microsoft tool. After I have deleted all dwgtrueview folder and registry key,

I have uninstall Vault Professionnal too.

 

I have install Vault Professionnal with Dwg true view and now it's work.

 

Regards

 

Dominique

Message 6 of 6
yuhui.zhang
in reply to: DRudaz

Glad to hear your problem solved. Thanks for your updating. It would be helpful to other users with similar case 🙂

 

Regards,

Fay



Fay Zhang
Software QA Engineer
Data Management
Autodesk, Inc.

Be sure to check out the Vault Help Wiki!

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Autodesk Design & Make Report