Hi,
In the Vault Professional 2013 I can not publish dwf file from a autocad DWG file when I click on the update button.
This error is just for the autocad dwg file.
It's same due tu the dwg trueview.
Any idea ?
Regards
Dom
Solved! Go to Solution.
Solved by DRudaz. Go to Solution.
Hi,
attached the error :
Nom de l’application défaillante dwgviewr.exe, version : 25.0.55.0, horodatage : 0x4f30ac5d
Nom du module défaillant : accore.dll, version : 19.0.55.0, horodatage : 0x4f30a781
Code d’exception : 0xc0000005
Décalage d’erreur : 0x0000000000852d6f
ID du processus défaillant : 0x1b80
Heure de début de l’application défaillante : 0x01cd436e4dccee0e
Chemin d’accès de l’application défaillante : C:\Program Files\Autodesk\DWG TrueView 2013 - French\dwgviewr.exe
Chemin d’accès du module défaillant: C:\Program Files\Autodesk\DWG TrueView 2013 - French\accore.dll
ID de rapport : 8b8d995d-af61-11e1-a4ff-1cc1deb88962
regards
Dom
As you said same error due to trueview directly, did you try to unistall trueview and reinstall it?
also, here is forum for DWG TrueView (link), maybe you can repost the error in this board to find some clue.
Hope it helps.
Yes I have tried to uninstall the DWG Trueview. But on my PC I have two dwg truweview. One in French and one in English. When i uninstall with microsoft procedure, it uninstall only one. And after that DwgTrueView English still present on my Computer.
Regards
Dom
Hi,
I have uninstall DWG True View with Microsoft tool. After I have deleted all dwgtrueview folder and registry key,
I have uninstall Vault Professionnal too.
I have install Vault Professionnal with Dwg true view and now it's work.
Regards
Dominique
Glad to hear your problem solved. Thanks for your updating. It would be helpful to other users with similar case 🙂
Regards,
Fay