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Vault Pro 2014 client install failure

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Message 1 of 4
jdow
1502 Views, 3 Replies

Vault Pro 2014 client install failure

Here is the setup log file and error we are receiving when trying to install the VP 2014 client. 

Fails near the end of the install. Dialog says error 1309.

Any thoughts?

 

2013/5/17:19:00:45 PC-=== Setup started on PC===
2013/5/17:19:00:45 PC-Launch
2013/5/17:19:00:56 PC-PageOpen LaunchDialog  
2013/5/17:19:01:54 PC-PageOpen LicenseDialog  
2013/5/17:19:01:57 PC-PageOpen ProductInfoDialog  
2013/5/17:19:01:59 PC-PageOpen ProductSelectionDialog2  
2013/5/17:19:02:10 PC-PageOpen FullProgressDialog  
2013/5/17:19:02:10 PC-Installing DirectX® Runtime: "E:\Downloads\Autodesk 2014 Software\Vault\Autodesk_VPC2014_ENU_32-64bit_dlm\3rdParty\DirectX\DXSETUP.exe" /silent
2013/5/17:19:02:48 PC-Install DirectX® Runtime Succeeded 
2013/5/17:19:02:50 PC-Installing Autodesk® Vault Professional 2014 (Client):  TRANSFORMS="E:\Downloads\Autodesk 2014 Software\Vault\Autodesk_VPC2014_ENU_32-64bit_dlm\x64\en-us\VaultProfessional\VaultPro.mst;C:\Users\me\AppData\Local\Temp\_AIC523.tmp\x64\VaultProfessional\VaultPro-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="E:\Downloads\Autodesk 2014 Software\Vault\Autodesk_VPC2014_ENU_32-64bit_dlm\" INSTALLDIR="C:\Program Files\Autodesk\Vault Professional 2014\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2013/5/17:19:21:40 PC-Install Autodesk® Vault Professional 2014 (Client) Failed Installation aborted, Result=1603
2013/5/17:19:21:43 PC-Rollback DirectX® Runtime Failed Failure is ignored, Result=1619

 

MSI (s) (18:54) [19:21:32:732]: Windows Installer installed the product. Product Name: Autodesk Vault Professional 2014 (Client). Product Version: 18.0.110.0. Product Language: 1033. Manufacturer: Autodesk. Installation success or error status: 1603.

 

JD
3 REPLIES 3
Message 2 of 4
jdow
in reply to: jdow

Error.png

JD
Message 3 of 4
jdow
in reply to: jdow

Resolved.
I had to shorten the file path.
JD
Message 4 of 4
tommi.sormunen
in reply to: jdow

Hi, how you shorten that path?

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