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Vault Manufacturing Error

3 REPLIES 3
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Message 1 of 4
vallourec
247 Views, 3 Replies

Vault Manufacturing Error

Hello,

I have an error everytime i launch Vault and after i see this red cross instead of the "add group" function.
For information when i'm connected on this pc with another windows user name it's work fine...
Could you please help me to solve this problem ???

Thanks for your reply

BELLEMERE JP
3 REPLIES 3
Message 2 of 4
vallourec
in reply to: vallourec

After this first error i have this one also when i try to send the document by mail.
Message 3 of 4
youc
in reply to: vallourec

Hi,

Can you always reproduce the red cross on the client?
If it's caused by the UI layout issue, you may need to delete all the xml files under "C:\Documents and Settings\%user%\Application Data\Autodesk\Autodesk Vault Manufacturing 2010\Objects" and restart Vault, it will help to clear the history information of client UI layout. If this does not work, perhaps restarting ADMS is a way worth trying.

Thanks,
Carol
Message 4 of 4
vallourec
in reply to: vallourec

Hello and thanks for your reply,

I 've ever delete the user profiles but the error still there...
I'll try to restart the adms server but i'm not sure it'll correct the error as the other user haven't this problem...

Bellemere JP

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