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Vault for Workgroup 2014 shows New in 2013! Welcome Screen

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Message 1 of 4
JimStrenk
514 Views, 3 Replies

Vault for Workgroup 2014 shows New in 2013! Welcome Screen

Company recently upgraded Vault from Vault for Workgroup 2013 to Vault for Workgroup 2014.

 

When starting Vault 2014, the correct splash screen is displayed on the screen.

 

Once a user has been authenticated and allowed access to Vault, the Welcome Pane displays the 2013 Welcome Page information and links.

 

How do we go about getting the 2014 Welcome Page to display instead of the 2013 Welcome Page?

 

Would this entail an edit to the Registry?

 

About 30 - 35 seats of Vault for Workgroup 2014 are involved.

 

Any tips or suggestions would be helpful and appreciated!

Jim Strenk

Inventor 2012 Certified Associate
AutoCAD 2012 Certified Associate

Product Design Suite Ultimate 2012, 2013, 2014, 2015,2016, 2017

Other than THAT, Mrs. Lincoln, how was the play??
3 REPLIES 3
Message 2 of 4
herrerh
in reply to: JimStrenk

Try clearing the cache in Internet Explorer.

 

 



Hywell Herrero
Data Management Support Specialist
Product Support
Autodesk, Inc.
Message 3 of 4
JimStrenk
in reply to: herrerh

Thank you, Hywell!  Your suggestion resolved the issue.  Smiley Happy

Jim Strenk

Inventor 2012 Certified Associate
AutoCAD 2012 Certified Associate

Product Design Suite Ultimate 2012, 2013, 2014, 2015,2016, 2017

Other than THAT, Mrs. Lincoln, how was the play??
Message 4 of 4
mdurst
in reply to: JimStrenk

I actually have the opposite.  I have a Vault Basic 2013 installed and it's showing the "What's New in 2014" introduction in Vault.  I tried deleting IE cache and cookies on both server and client.

 If I go here on the server and open index.html it is 2013.  C:\Program Files\Autodesk\ADMS 2013\Server\Web\Services\VaultHTML

 

Any other ideas?

 

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