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Vault explorer scroll direction

14 REPLIES 14
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Message 1 of 15
Chris1969
878 Views, 14 Replies

Vault explorer scroll direction

Hi Autodesk,

 

When using the mousewheel to scroll in the Vault explorer, the icons scroll horizontal, instead of vertical as it do in the windows explorer.

 

Using the up and down arrow on the keyboard also moves the focus horizontally.

 

It is very annoying and confusing. I have experienced this "feature" in both 2014 & 2015 version, so it is probably legacy?

 

 

Brgds,

Chris

14 REPLIES 14
Message 2 of 15
cpaltzat
in reply to: Chris1969

I have to say as well that this "feature" drives me absolutely nuts.  Not only is it completely the opposite of how every single other "explorer-style" program works, but it is confusing as well.  You scroll down and expect to see a fresh line of files to look through, but instead is just shuffles everything to the side and you have to find your place again.

 

PLEASE change this.  Or at the very least give us the option to alter the direction.

Message 3 of 15
Neil_Cross
in reply to: Chris1969

Which area specifically do you see this happening in, the folder list or the files area to the right? When you say Vault Explorer I assume you are referring to the Vault Client?

I've never experienced this, everywhere in Vault when I use the middle wheel scroll it will scroll vertically as expected.

Do you have any mouse software installed like Logitech stuff overiding what the mouse buttons do by default? They have historically caused some grief within CAD applications.

Message 4 of 15
Chris1969
in reply to: Neil_Cross

See my attachment, I tried to illustrate it.

Brgds,

Chris

Message 5 of 15
Neil_Cross
in reply to: Chris1969

Ah OK, gotcha.

Yea the only view style there which behaves properly is to set it to the 'Details' view, that scrolls the expected way.  The others are a bit funky.  

I'll have a dig around but I reckon it's not gonna be possible to change that.

Message 6 of 15
cpaltzat
in reply to: Neil_Cross

detail view scrolls fine, but sometimes it's nice to find things by thumbnail.....especially if your numbering systems is non-significant.  It just seems ridiculous that something like this was thought of as a good idea.......or at the very least got overlooked.

Message 7 of 15
DeerSpotter
in reply to: cpaltzat

It's 2017 and this should be fixed. 

Please find me one (1) person that likes this scrolling and ill change my mind. 

Please fix so that the thumbnail views scroll horizontally. 

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Message 8 of 15
Senthil_Kumar
in reply to: DeerSpotter

Thanks everyone for bringing this to our attention. I will get this logged with the Development team to take a look.

 

Thanks.



Senthil Kumar
Development Manager,
Autodesk, Inc.


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Message 9 of 15
DeerSpotter
in reply to: Senthil_Kumar

Thank you, I just realized, i made the mistake of saying horizontally. Should be scrolled Vertically. This could be the reason why it was designed to scroll horizontally in the first place, where users kept accidentally saying horizontally.

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Message 10 of 15
DeerSpotter
in reply to: Senthil_Kumar

we are now using 2018 version suite and still same problem

Is there a workaround that we can do? 

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Message 11 of 15
reidmatthew
in reply to: DeerSpotter

Hello to everyone @DeerSpotter @Chris1969 @cpaltzat @Neil_Cross! This is a pretty longstanding behavior in Vault over the years and I want to say thanks to everyone for their patience. I have just verified that the scrolling behaves as expected in Details and Icon layouts and goes vertical instead of horizontal as of Vault 2018.2 and 2019 releases. I would recommend you verify your Vault server and client versions then update to the latest builds of 2018 and 2019. You can see find those updates in your Autodesk Account under Product Updates.

ProductUpdates.png

 

Let me know if you have questions about this.

 

Note: I am marking this as a solution for Vault 2018 and 2019 and to help others in the future find it more easily.



Matt R.
Product Support Specialist, Data Management


Message 12 of 15
csurrusco
in reply to: reidmatthew

Great. Glad to finally see this fix. How about fixing the same weird behavior that occurs in the "Open from Vault" window in Inventor? 

Message 13 of 15
reidmatthew
in reply to: csurrusco

@csurrusco Thanks for pointing this out in the Open from Vault dialog in Inventor. I just verified the scrolling in my test systems. Let me submit this to the development team.



Matt R.
Product Support Specialist, Data Management


Message 14 of 15
DeerSpotter
in reply to: reidmatthew

problem return again: 10/24/18 (with the update) 

I clicked on the bar on the side to drag down instead of scrolling and the old style scroll came back. 
Now i cannot revert to the new scroll.... AHHHH!

A restart of software wont fix it!

Please fix! 

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Message 15 of 15
reidmatthew
in reply to: DeerSpotter

@DeerSpotter What update did you put on? Was a Vault and/or Inventor update? Are you using small or large icon layout?

 

I just tested with Vault client 2018.3.2 and Vault client 2019.1. And I agree with you. There is still some strange scrolling going on. If I use the up and down keyboard arrows, then the scroll goes vertically as I would expect. However, as @DeerSpotter says, if you use your mouse to drag and and down on the scroll bar or use the mouse wheel, then the icons scroll horizontally. Let me look into this further.

 

Thanks for bringing this up.



Matt R.
Product Support Specialist, Data Management


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