Vault General Discussion

Vault General Discussion

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New Member
rdgodette2
Posts: 2
Registered: ‎05-13-2011
Message 1 of 5 (353 Views)

Vault Collaboration 2010 - Error in retrieving external reference data

353 Views, 4 Replies
05-13-2011 05:44 AM

I did a copy design on some AutoCAD drawings and checked them out to make some changes. When I try to check them back into the Vault I get the following error message: "Error in retrieving external reference data" and I can't check them in. There are no xrefs in the drawings and there never have been. I went to the original drawings, opened them in AutoCAD and checked them out. When I try to check them in I get the same message.

 

I then checked out a drawing that was working fine the last time I worked on it about a month ago and I am getting the same message.

 

Has anyone else had this problem and is there a solution?

 

Thanks in advance,

 

Rollin

 

Dell Precision T3500

Intel Xeon W3580 @ 3.33 GHz 3.33GHz

12 GB RAM

Windows Vista Business 64-bit OS

NVIDIA Quadro FX4800

 

Active Contributor
jshipley
Posts: 30
Registered: ‎11-01-2006
Message 2 of 5 (229 Views)

Re: Vault Collaboration 2010 - Error in retrieving external reference data

07-31-2013 11:01 AM in reply to: rdgodette2

Did you ever figure this out?  I am getting this same error.

 

thanks

New Member
rmitchell.deka
Posts: 2
Registered: ‎08-02-2013
Message 3 of 5 (214 Views)

Re: Vault Collaboration 2010 - Error in retrieving external reference data

08-02-2013 06:59 AM in reply to: rdgodette2

I am also having the same issue.  I have not found anything on the web to help with this.  It is very frustrating .... I have work to check in.

Member
ScGibbs
Posts: 3
Registered: ‎07-10-2013
Message 4 of 5 (115 Views)

Re: Vault Collaboration 2010 - Error in retrieving external reference data

04-15-2014 05:32 PM in reply to: rmitchell.deka

I am also getting the same error with Autocad 2014 & Vault Basic.

Anyone got an answer

Autodesk......Want to respond since theres no solution out there?

Member
erik.jansen
Posts: 6
Registered: ‎03-20-2014
Message 5 of 5 (84 Views)

Re: Vault Collaboration 2010 - Error in retrieving external reference data

05-22-2014 01:41 AM in reply to: ScGibbs

One of our customers just submitted a ticket with the same error using AutoCAD Mechanical 2012 & Vault basic 2012

 

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