Vault General Discussion

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*Expert Elite*
karthur1
Posts: 4,223
Registered: ‎04-27-2005
Message 1 of 4 (261 Views)
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Vault Basic 2014 splash screen

261 Views, 3 Replies
12-02-2013 08:47 AM

I have both Vault Basic 2013 and Vault Basic 2014 on several machines.  We are using this with Inventor 2013 (thats why both clients are installed).  The problem that I am having is that when Vault Basic 2014 starts, it shows the VB 2013 "Whats new" splash screen.  Some of our workstations shows the 2014 splash like it should, but most of them show the 2013 splash.

 

Is there a file somewhere that I can replace so that the 2014 "What's new" splash screen will show when the Vault Basic 2014 starts?

 

Thanks,

Kirk

Clear the browser cache of Internet Explorer.  Although Chrome may be your default browser, all settings for the .NET applications use IE essentially in the background.

 

 

 

-Hywell

Product Support
herrerh
Posts: 229
Registered: ‎08-26-2008
Message 2 of 4 (250 Views)

Re: Vault Basic 2014 splash screen

12-02-2013 10:33 AM in reply to: karthur1

Kirk,

 

Please clear the cache in Internet Explorer while Vault is closed.  Then reopen.

 

-Hywell



Hywell Herrero
Data Management Support Specialist
Product Support
Autodesk, Inc.
*Expert Elite*
karthur1
Posts: 4,223
Registered: ‎04-27-2005
Message 3 of 4 (246 Views)

Re: Vault Basic 2014 splash screen

12-02-2013 11:14 AM in reply to: herrerh

Hywell,

 

I cleared the browser history (Chrome).  Here is the settings that I used.

 

2013-12-02_1309.png

 

This is a screen cap of what I am seeing when I reopened the Vault browser.

 

2013-12-02_1310.png

 

Product Support
herrerh
Posts: 229
Registered: ‎08-26-2008
Message 4 of 4 (244 Views)

Re: Vault Basic 2014 splash screen

12-02-2013 11:18 AM in reply to: karthur1

Clear the browser cache of Internet Explorer.  Although Chrome may be your default browser, all settings for the .NET applications use IE essentially in the background.

 

 

 

-Hywell



Hywell Herrero
Data Management Support Specialist
Product Support
Autodesk, Inc.
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