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Vault 2012 - Service Pack 1 - Client install error

49 REPLIES 49
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Message 1 of 50
Greatwhitenorth
4045 Views, 49 Replies

Vault 2012 - Service Pack 1 - Client install error

Installed Vault 2012 SP1 on vault server without issue, but when installing the client version, we're getting this:

 

Capture1.JPG

 

It's occuring at this point:

 

Capture2.JPG

 

UAC off

Windows updates installed

Antivirus disabled

 

What should we try next?

 

Thanks.

 

Bob

____________________________________________________
Product Design & Manufacturing Collection 2021 | Vault Professional 2021
Dell Precision 7670 | Intel i7-12850HX - 2100 Mhz - 64GB
nVIDIA RTX A3000 12GB | Windows 10/64 Pro
49 REPLIES 49
Message 41 of 50
raluacan
in reply to: cjr

Will you pls inform how we can see if Update 1 is installed?

Message 42 of 50
cideonhelpdesk8693
in reply to: cjr

Hi,

inspite of TS.... We have at least on case where it is impossible to install the SP1.  ...the same issue...

 

Regards

Mario

Message 43 of 50
DRudaz
in reply to: Richard.Rankin

Thank's Richard,

 

This patch work fine. But I have on question.

How can we make to apply this patch on a deloiemment. I must deploy 20 PDSU 2012 with vault and i will install the Sp1 too.

 

regards,

 

Dominique

Message 44 of 50
GunnarN
in reply to: DRudaz

You apply this patch the same way as you attach sp1 to the deployment. Dowload the patch and sp1. First attach the patch and then sp1 to the deployment.

 

I've used it on several installations, works completely ok.

Message 45 of 50
energymech
in reply to: raluacan

...but the patch and the SP1 could not be applied in a scenario with Valt Professional and Product Design Suite or I'm wrong? We have PDS with Vault Professional nor Vault.

 

Thks!

Message 46 of 50
GunnarN
in reply to: energymech

As far as I know you don't need the patch for Vault Pro, only for standard Vault from the suites.

Message 47 of 50
energymech
in reply to: raluacan

SP1 client-side won't install in Vault Pro as the problem in this 3rd and the patch could not be applied cause the clients have Vault Pro...

Message 48 of 50

Hi,

 

That's the same what we have, SP1 failed, and the fix failed because auf Vault Collaboration...

 

Regards

mario

 

 

Message 49 of 50
jshipley
in reply to: Richard.Rankin

Thanks, that worked for us.  Why isn't this documented on the page where the update is downloaded???? Cat Mad

Message 50 of 50
BL4849
in reply to: Greatwhitenorth

Why don't Autodesk just recompile a new Vault 2012 Client install. The latests Hotfix has now created a new problem.  The inability to "purge" old versions.  Our companys faith in Autodesk to deliver a stable product is quickly disappearing.

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