Vault 2010 Error ASP.NET 2.0.50727.0

[Anonymous]

Since I upgraded my 2009 Vault, I have been receiving the following errors
about once a day:
---------------------------------------
Event Type: Warning
Event Source: W3SVC
Event Category: None
Event ID: 1009
Date: 4/27/2009
Time: 12:22:21 PM
User: N/A
Computer:
Description:
A process serving application pool '.Net2' terminated unexpectedly. The
process id was '7772'. The process exit code was '0xe0434f4d'.

Event Type: Error
Event Source: ASP.NET 2.0.50727.0
Event Category: None
Event ID: 1334
Date: 4/27/2009
Time: 12:22:20 PM
User: N/A
Computer:
Description:
An unhandled exception occurred and the process was terminated.

Application ID: /LM/W3SVC/1/Root/AutodeskDM/Services

Process ID: 7772

Exception: System.UnauthorizedAccessException

Message: Access to the path 'C:\Documents and Settings\All Users\Application
Data\Autodesk\VaultServer\Indexes\lucene-a32f9a237544b4b870cbdbeab05cf4c8-write.lock'
is denied.

StackTrace: at System.IO.__Error.WinIOError(Int32 errorCode, String
maybeFullPath)
at System.IO.File.Delete(String path)
at Lucene.Net.Store.FSDirectory.AnonymousClassLock.Release()
at Lucene.Net.Index.IndexWriter.Finalize()
---------------------------------------
Since the installer created 'C:\Documents and Settings\All Users\Application
Data\Autodesk\VaultServer\Indexes\lucene-a32f9a237544b4b870cbdbeab05cf4c8-write.lock'
how can it not have the correct permissions? The 'Autodesk Vault' has full
permissions for this folder.

Thanks, Mike

[Anonymous]

Thanks Mike,

This is valuable information - it sounds like
we have isolated the problem and have a workaround. We will implement a more
permanent solution moving forward.

I appreciate your effort in testing this
out.

Paul

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"SMC" <smcusa@hotmail.com>
wrote in message
href="news:6190068@discussion.autodesk.com">news:6190068@discussion.autodesk.com...

Since I made this change I have not seen the
error.

Thanks, Mike

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"SMC" <
href="mailto:mmcelrath@embarqmail.com">mmcelrath@embarqmail.com>
wrote in message
href="news:6185643@discussion.autodesk.com">news:6185643@discussion.autodesk.com...

I will try this before the week is
over.

Mike

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"Paul Gunn" <
href="mailto:paul.no.spam.gunn@autodesk.com">paul.no.spam.gunn@autodesk.com>
wrote in message
href="news:6185193@discussion.autodesk.com">news:6185193@discussion.autodesk.com...

Hi Mike,

Not sure if you are still following, but I do
have a theory on the cause of your error. I suspect that IIS may be doing
the process cleanup under at different user than the normal AutodeskVault
user.

If you are interested in experimenting, could
you re-enable the process recycling and give all authenticated users
'delete' permissions to the "
size=3>'C:\Documents and Settings\All Users\Application
Data\Autodesk\VaultServer\Indexes" directory? I think that would cause
your recycling errors to go away.

Paul

size=2> 

[falkmassmann]

Hi there,

I have the same problem with one of our customers 2008 server. Unfortunately giving Users delete permissions to the Autodesk subfolder of ProgramData didn´t fixed the problem.
Took me a bit to find the hidden folder since the above mentioned path is different on 2008 (Vista) Server.
Now I digged a bit deeper and found this blog where someone describes the cause of the problem:
http://blogs.msdn.com/tess/archive/2007/10/31/asp-net-crash-system-security-cryptography-cryptographicexception.aspx

What I understand from this is that a key for encryption was created under a specific user profile and when the recycler process wants to restart the process for the adms it happens under a different user profile which has no rights to delete the encryption key created earlier. But I actually don´t want to edit any code, which this guy actually hints to, I just want a fix since this has stopped the vault backup a couple of times now and the customer obviously doesn´t like it.

So is there a fix? I browsed the web.config and found the line where it says impersonate=true but I don´t know if it will help to set this to false.

Best wishes

Falk Edited by: falkmassmann on Jul 30, 2009 1:20 PM

[falkmassmann]

So since nobody else had any other ideas I fixed it myself by giving the user group full access to the Autodesk folder in ProgramData.
That helped fix the problem. But I´m a bit dissapointed by the lack of responsability from microsoft to fix that problem. It appears to me that this is a well known bug in ASP.NET.

Cheers

[Anonymous]

Thanks for sharing the information, as I am facing the same issues since I have upgraded to vault 2010.