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Uninstall / Upgrade Vault 2009 on win2k3 server. IIS Error message

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Message 1 of 2
kraussmaffei
148 Views, 1 Reply

Uninstall / Upgrade Vault 2009 on win2k3 server. IIS Error message

Hello,

We have some users who configure and manage our Vault. They are asking for support from IT dept, but have kept us out of the loop for most of this entire process. The user is forwarding an error message to me that states "IIS is not running as the default web server." I have checked the machine and IIS service is installed and started. The user is trying to uninstall V2008, and I was hoping to find some work around for this issue.

Thanks,
Justin
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Message 2 of 2
Anonymous
in reply to: kraussmaffei


Could you provide a screenshot of the error? That
might help us understand what's going on.

 

I wonder if some other application like Skype was
installed after vault and took over port 80. It sounds like something must have
changed in the system between installation and now for the installer to have
become confused like this.

 

Paul Gunn

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