Vault General Discussion

Vault General Discussion

Reply
Contributor
dominik.gleinser
Posts: 26
Registered: ‎01-25-2012
Message 1 of 12 (240 Views)

Ungültige Datenbankanmeldung/Unvalid data base notification

240 Views, 11 Replies
06-06-2012 04:33 AM

Hallo alle zusammen,

Hello everybody,

habe Probleme mit meiner ADMS Console. Bei der Anmeldung bekomme ich folgende Fehlermeldung:

I have following error while registrating at ADMS Console:

 

unvalid database.png

 

Diese Meldung kann ich mit "OK" übergehen und komme in die ADMS Console.

I can skip this error message with "OK".

Beim Versuch eine Bibliothek zu "trennen", bekomme ich folgende Fehlermeldung:

I tried to detach a library and get following error message:

 

 

adms error.png

 

Mit freundlichen Grüßen

With best regards

Employee
JamesMcMullen
Posts: 300
Registered: ‎03-19-2009
Message 2 of 12 (236 Views)

Re: Ungültige Datenbankanmeldung/Unvalid data base notification

06-06-2012 06:02 AM in reply to: dominik.gleinser

Was the database recently migrated?  Also, did the "sa" password or your username password change recently?  Also, if you go directly to the path in the second error dialog, does that file exist in that path?

 

Thanks,

Jim

Contributor
dominik.gleinser
Posts: 26
Registered: ‎01-25-2012
Message 3 of 12 (234 Views)

Re: Ungültige Datenbankanmeldung/Unvalid data base notification

06-06-2012 06:35 AM in reply to: JamesMcMullen

Hallo Jim,

you are right, I have already fixed the second error. The mdf/ldf file werde deleted. I have restored my backup. But I can't fix the first problem...

Thank you for reply!

 

Dominik

Employee
JamesMcMullen
Posts: 300
Registered: ‎03-19-2009
Message 4 of 12 (232 Views)

Re: Ungültige Datenbankanmeldung/Unvalid data base notification

06-06-2012 07:24 AM in reply to: dominik.gleinser

When you restored the back-up did it prompt you for a password during the restore?  I am thinking what you are seeing here is that the previous state had a password set one way and after the restore the password it is expecting has changed.  Is it possible to get more details on what you were doing that lead to this error?  This might help me suggest ways to get you back on track :smileyhappy:

 

-Jim

Contributor
dominik.gleinser
Posts: 26
Registered: ‎01-25-2012
Message 5 of 12 (230 Views)

Re: Ungültige Datenbankanmeldung/Unvalid data base notification

06-06-2012 07:47 AM in reply to: JamesMcMullen

Hi Jim,

I only copied the mdf/ldf files in the folder "MSSQL"-"Data" for restore.

I think the problem occured, because I have more than one vault in my ADMS Console. I have around 10 vaults for tests (for each of our customers). I know that I shouldn't do this!! :smileywink:

I think this is the problem.

I also tried to restart the data base in the SQL Management Console, but this didn't solve the problem.

I also restarted the "SQL SERVER (AUTODESKVAULT)"  and the "SQL Server Browser" in the SQL Configurations manager.

A complete restore of the backup should solve the problem, but I want to know how I can solve this problem, if it occus again at a customer's server :-/

 

Thank you very much for your eplies

 

 

 

Contributor
dominik.gleinser
Posts: 26
Registered: ‎01-25-2012
Message 6 of 12 (229 Views)

Re: Ungültige Datenbankanmeldung/Unvalid data base notification

06-06-2012 07:48 AM in reply to: JamesMcMullen
 
Employee
JamesMcMullen
Posts: 300
Registered: ‎03-19-2009
Message 7 of 12 (220 Views)

Re: Ungültige Datenbankanmeldung/Unvalid data base notification

06-06-2012 07:57 AM in reply to: dominik.gleinser

Having multiple vaults shouldn't be a problem.  We have 4 or 5 here and I believe customers are running multiple vaults as well.  Do these customers have administrative access to the vaults?  This might end up being something that one of them changed the main administrator password underneath you.  Are you looking in using a domain user name or a vault user name?  Are you able to log into SQL under the AutodeskVault instance?  I don't want you to do anything inside SQL but just want to make sure that you can still log into that.

 

-Jim

Contributor
dominik.gleinser
Posts: 26
Registered: ‎01-25-2012
Message 8 of 12 (218 Views)

Re: Ungültige Datenbankanmeldung/Unvalid data base notification

06-06-2012 08:02 AM in reply to: JamesMcMullen

Nobody else have acess to it,

that are only local vaults on my laptop. I always make a new vault, before I install the vautl at the customer's servers.

I make a test vault configuration.

I have the SQL erro.log as attachement. Maybe you can see something corrupt!?

Thanks!

Employee
JamesMcMullen
Posts: 300
Registered: ‎03-19-2009
Message 9 of 12 (214 Views)

Re: Ungültige Datenbankanmeldung/Unvalid data base notification

06-06-2012 08:15 AM in reply to: dominik.gleinser

It looks like something happened with the VaultSys user.  It appears they can no longer access the database.

 

-Jim

Employee
mollons
Posts: 400
Registered: ‎07-13-2005
Message 10 of 12 (202 Views)

Re: Ungültige Datenbankanmeldung/Unvalid data base notification

06-06-2012 10:44 AM in reply to: JamesMcMullen

Did you restore the Master Vault as well?

You should have a KnowledgeVaultMaster.mdf in your data folder.

Right click on the root node in ADMS Console and select Restore Master Vault.

 



Scott Mollon
Quality Assurance
Autodesk, Inc.

Be sure to check out the Vault Help Wiki!
Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.

Announcements
New button for Platinum & Gold Subscription customers
Gold & Platinum Subscription customers can alert Autodesk if they require assistance with their forum post

Manufacturing Community
The Manufacturing Community provides additional access to tips, tutorials, blogs and networking with peers.