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UGH!!! Initial login help.

14 REPLIES 14
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Message 1 of 15
pdnm1
220 Views, 14 Replies

UGH!!! Initial login help.

OK, I just downloaded Vault3 for IV8.
I'm in need of testing this prior to rollout, so it's got to be set on my system as both Client and Server.

I've done all I've read to do, but I can't get past the login to vault screen.

Shouldn't I be able to somehow set it up for the same system being the Client/Server? I have yet to see anything of that sort yet. I have only been able to simply download and install the software.

Can someone publish the trick? Cuz I have yet to see it mentioned anywhere. I've looked all thru this forumn, I've checked numerous White Papers, etc.

What am I missing?

I've tried using my system login name and pswd and I've tried listing both the computer name and IP address, yet it still tells me it can't find the server.
14 REPLIES 14
Message 2 of 15
Anonymous
in reply to: pdnm1

Is there a new SQL icon in your system tray with a green arrow on it (showing that the SQL service is running)? "pdnm1" wrote in message news:24081189.1106265869468.JavaMail.jive@jiveforum1.autodesk.com... > OK, I just downloaded Vault3 for IV8. > I'm in need of testing this prior to rollout, so it's got to be set on my system as both Client and Server. > > I've done all I've read to do, but I can't get past the login to vault screen. > > Shouldn't I be able to somehow set it up for the same system being the Client/Server? I have yet to see anything of that sort yet. I have only been able to simply download and install the software. > > Can someone publish the trick? Cuz I have yet to see it mentioned anywhere. I've looked all thru this forumn, I've checked numerous White Papers, etc. > > What am I missing? > > I've tried using my system login name and pswd and I've tried listing both the computer name and IP address, yet it still tells me it can't find the server.
Message 3 of 15
Anonymous
in reply to: pdnm1

Please find the solution TS86063 on the Autodesk on-line knowledge base. Here's a quick summary: 1. Verify the time on the client and server is synchronized within 5 minutes. 2. Download and install all Windows critical updates except for Windows XP Service Pack 2. Cumulative Security Update for Internet Explorer 6 Service Pack 1 (KB867801) needs to be installed. 3. Verify the operating system installed on the client and server is registered and activated. 4. Domain environment? Verify the DNS is working properly. Connect to the vault server using the server name and then IP address. If the IP address works, but the server name does not the DNS is not working properly. Verify the server and client(s) are located within the same domain or the two domains know about each other. 5. Workgroup environment? Verify the user account and password on each client is replicated on the server. 6. Check the "host" or "lmhost" file in the following location on each client and verify the server's name and IP address are present. If not, add it manually and save the file. You may wish to contact your IT department or network administrator. C:\Windows\System32\Drivers\etc 7. If the server and client are installed on the same computer, go to your Add/Remove Components and perform a Change/Repair on the Vault server. 8. Verify at least one vault database is present or created. If all of the Vaults are deleted, then a "server not found" error will display when logging in to the Vault. 9. If you have any firewall software installed make sure port 80 is open or Autodesk Vault will not function properly. 10. You may also try stopping and re-starting the MSSQL server via the system tray, then go to the Windows start menu, click on Run..., then type IISRESET in the window and press enter on your keyboard. You'll want to exhaust the possibilities here and make sure you go through this solution completely. Chances are you can resolve this by doing step 10 (stop MSSQL server, IISRESET, start MSSQL server) and/or doing a change/repair on the Vault Server/Client. If you have Windows XP Sp2, make sure port 80 is open. Also, try logging in to your system in the Vault login using machinename or localhost. Thanks, Bob Henry MSD Support Specialist Autodesk, Inc --------------------- "pdnm1" wrote in message news:24081189.1106265869468.JavaMail.jive@jiveforum1.autodesk.com... > OK, I just downloaded Vault3 for IV8. > I'm in need of testing this prior to rollout, so it's got to be set on my system as both Client and Server. > > I've done all I've read to do, but I can't get past the login to vault screen. > > Shouldn't I be able to somehow set it up for the same system being the Client/Server? I have yet to see anything of that sort yet. I have only been able to simply download and install the software. > > Can someone publish the trick? Cuz I have yet to see it mentioned anywhere. I've looked all thru this forumn, I've checked numerous White Papers, etc. > > What am I missing? > > I've tried using my system login name and pswd and I've tried listing both the computer name and IP address, yet it still tells me it can't find the server.
Message 4 of 15
Anonymous
in reply to: pdnm1

PDNM1-

I'm experiencing many of the same problems. So we do have something in common.

Krisaul
Message 5 of 15
pdnm1
in reply to: pdnm1

No Dave, nothing of that sort.
Message 6 of 15
pdnm1
in reply to: pdnm1

Krisaul!!!!
Dude, long time, no see/talk to!
Message 7 of 15
pdnm1
in reply to: pdnm1

Thanks Bob, I'll give them a try.

I'll report back with the results.
Message 8 of 15
pdnm1
in reply to: pdnm1

Bob,

No luck on anything!

I looked for the MSSQL - nothing. Even had the Systems guy look it up, nothing.

I tried the "repair" suggestion...found out there is no Vault.msi file loaded anywhere either on my local system or on the main server.

I'm totally lost now.
I'm going to totally remove the program from my system and download it yet again. Doubt that will help, but....

Again, I am just looking to test this on my local computer only. So my system needs to be both the client and server. Can you either give me step by step instructions or direct me to where I can find these specifically for my situation?
I followed the process for this from the published White Papers from AU. Made all the setting corrections listed as far as the IIS. There's got to be something missing in the process or something.

Please help, I can't afford to be spinning my wheels on this much more. If I do, the powers that be here will just tell me to forget it.
Message was edited by: pdnm1
Message 9 of 15
Anonymous
in reply to: pdnm1

I think the problem lies in the fact that you need to do two installs. The installer for Vault 3 on Inv8 does not have the server installer. You need to first install the Server using the standard Vault 3 installer (but only select the option for the server). After this is done run the V3 for Inv8 installer which will install the client software. I hope this helps, Robert Angus Autodesk "pdnm1" wrote in message news:24081189.1106265869468.JavaMail.jive@jiveforum1.autodesk.com... > OK, I just downloaded Vault3 for IV8. > I'm in need of testing this prior to rollout, so it's got to be set on my > system as both Client and Server. > > I've done all I've read to do, but I can't get past the login to vault > screen. > > Shouldn't I be able to somehow set it up for the same system being the > Client/Server? I have yet to see anything of that sort yet. I have only > been able to simply download and install the software. > > Can someone publish the trick? Cuz I have yet to see it mentioned > anywhere. I've looked all thru this forumn, I've checked numerous White > Papers, etc. > > What am I missing? > > I've tried using my system login name and pswd and I've tried listing both > the computer name and IP address, yet it still tells me it can't find the > server.
Message 10 of 15
pdnm1
in reply to: pdnm1

Thanks Robert,

I'll give that a try too. Lord knows I've been hitting a brick wall with everything else.

Shouldn't this fact be mentioned in the AU White Papers?
Message was edited by: pdnm1
Message 11 of 15
pdnm1
in reply to: pdnm1

OK, can someone here tell me where in the world I can find the basic Vault 3 I need to download?!

Robert, can you maybe point me in the right direction?

I'm once again finding jack squat on the AutoDesk website for a download of this "basic" Vault 3 you mentioned.

All I can seem to find is Vault 3 for IV8.

Ugh! Total frustration once again with this website!

I'm on the verge of saying #^%$$&^ it and not bothering with this anymore.
Message 12 of 15
Anonymous
in reply to: pdnm1

Do you have the media for Inventor 9 anywhere. It should be on that. "pdnm1" wrote in message news:22033417.1106329907492.JavaMail.jive@jiveforum1.autodesk.com... > OK, can someone here tell me where in the world I can find the basic Vault > 3 I need to download?! > > Robert, can you maybe point me in the right direction? > > I'm once again finding jack squat on the AutoDesk website for a download > of this "basic" Vault 3 you mentioned. > > All I can seem to find is Vault 3 for IV8. > > Ugh! Total frustration once again with this website! > > I'm on the verge of saying #^%$$&^ it and not bothering with this anymore.
Message 13 of 15
pdnm1
in reply to: pdnm1

Nevermind.

I just read on the website I need the Rev 9 disk in order to download the "server" portion of Vault 3.

That disk is currently locked in the manager's office and he's not in.

I guess it's too much to ask if AutoDesk might just happen to have this file somewhere on their site for download instead of me having to get the disk?
Message 14 of 15
Anonymous
in reply to: pdnm1

You can download it from the subscription center. -- Kent Keller Autodesk Discussion Forum Facilitator "pdnm1" wrote in message news:27761427.1106330952297.JavaMail.jive@jiveforum1.autodesk.com... > Nevermind. > > I just read on the website I need the Rev 9 disk in order to download the "server" portion of Vault 3. > > That disk is currently locked in the manager's office and he's not in. > > I guess it's too much to ask if AutoDesk might just happen to have this file somewhere on their site for download instead of me having to get the disk?
Message 15 of 15
pdnm1
in reply to: pdnm1

Thanks Kent!
I will give that a try too.

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