Vault General Discussion

Vault General Discussion

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Valued Contributor
pdauphin
Posts: 87
Registered: ‎03-27-2006
Message 1 of 8 (263 Views)
Accepted Solution

Task Scheduler and Vault Pro 2012

263 Views, 7 Replies
09-28-2011 11:32 AM

Hello,

 

I have a problem with the Task Scheduler 2012. All the Vault tasks are not showing. The buttons are missing. It is also missing the login option in the file drop down menu.

 

Basically, it is like the task scheduler is not Vault enable anymore.

 

Any ideas?

 

I'm using Inventor Pro 2012 and Vault Pro 2012.

 

Thanks.

Employee
Senthil-Autodesk
Posts: 579
Registered: ‎10-12-2006
Message 2 of 8 (251 Views)

Re: Task Scheduler and Vault Pro 2012

09-28-2011 07:20 PM in reply to: pdauphin

Looks like there is some issue with Installation and the Vault add-in registration. Can you please do a repair install on Inventor and Vault Client?

 

Let us know if you still see an issue after the repair installation.



Senthil Kumar
Vault QA Team
Autodesk, Inc.


Be sure to check out the Vault Help!
Valued Contributor
pdauphin
Posts: 87
Registered: ‎03-27-2006
Message 3 of 8 (239 Views)

Re: Task Scheduler and Vault Pro 2012

09-29-2011 09:17 AM in reply to: Senthil-Autodesk

I ran a repair on both Inventor and Vault. In that order. It did not solve my issue.

 

I checked on other computers and not all of them have the problem. They are all Win 7 Ultimate 64bits, all same version of Inventor and Vault with same updates of these two software.

 

Any other suggestions?

 

Thanks.

Employee
Senthil-Autodesk
Posts: 579
Registered: ‎10-12-2006
Message 4 of 8 (232 Views)

Re: Task Scheduler and Vault Pro 2012

09-29-2011 07:46 PM in reply to: pdauphin

Thanks for your reply and I am sorry to hear that it didn't work.

 

Now we have 2 options.

 

1. If you are under subscription please contact our Product Support team and log a support case. Someone from Support will look into the machine.

 

2. The other option left out to us to do a Clean Re-installation of Inventor and Vault Client.

 

Sorry that I couldn't help you much on this.



Senthil Kumar
Vault QA Team
Autodesk, Inc.


Be sure to check out the Vault Help!
Valued Contributor
pdauphin
Posts: 87
Registered: ‎03-27-2006
Message 5 of 8 (221 Views)

Re: Task Scheduler and Vault Pro 2012

09-30-2011 11:16 AM in reply to: pdauphin

Thanks for your input.

 

I'll try a few things and contact support.

 

Thanks again.

Valued Contributor
pdauphin
Posts: 87
Registered: ‎03-27-2006
Message 6 of 8 (196 Views)

Re: Task Scheduler and Vault Pro 2012

10-04-2011 08:41 AM in reply to: pdauphin

Ok. My problem is solved. I still do not know what caused it but it is now fixed.

 

I uninstalled Inventor and Vault from my system and then, reinstalled everything. I then applied the service packs and upgrades. The Task Scheduler is now working normaly.

 

Again, thanks for your help.

Employee
Senthil-Autodesk
Posts: 579
Registered: ‎10-12-2006
Message 7 of 8 (193 Views)

Re: Task Scheduler and Vault Pro 2012

10-04-2011 08:46 AM in reply to: pdauphin
Glad to hear that it works now.


Senthil Kumar
Vault QA Team
Autodesk, Inc.


Be sure to check out the Vault Help!
Valued Contributor
thedelee
Posts: 64
Registered: ‎05-16-2007
Message 8 of 8 (150 Views)

Re: Task Scheduler and Vault Pro 2012

11-09-2011 11:04 AM in reply to: pdauphin

Good to know, having same issue.

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