Vault General Discussion

Vault General Discussion

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*Expert Elite*
scottmoyse
Posts: 1,640
Registered: ‎06-10-2009
Message 1 of 18 (384 Views)
Accepted Solution

subscription release 1 service pack 1 - Windows 8.1

384 Views, 17 Replies
02-27-2014 07:53 PM

I've just installed a fresh new copy of Vault 2014 and updated it to SP1 > Sub Rel 1 & went to install Sub Rel 1 SP 1  (not confusing at all incidentally).

 

But I get the following error:

 

2014-02-28_16-45-50.png

 

There are no pre-requisites of build numbers in the Readme file, so I'm not entirely clear on the update path. (Why are there still no build/version numbers in the Readme's? It's crazy.)

 

Anyway this is the current built & stage I have my ADMS at:

 

2014-02-28_16-46-59.png

Cheers
Scott Moyse

Please use Mark Solutions!.Accept as Solution &Give Kudos!Kudos to further enhance the value of these forums. Cheers!


   

Employee
Senthil-Autodesk
Posts: 576
Registered: ‎10-12-2006
Message 2 of 18 (377 Views)

Re: subscription release 1 service pack 1 - Windows 8.1

02-27-2014 08:20 PM in reply to: scottmoyse

Scott,

 

I am little confused. From the ADMS - About info I see that you already have SP1 installed for Sub Rel 1.

18.101.3.0 - is the build number for Sub Rel 1 SP1. You can also see that Subscription Release 1 Update 1 is shown.

 

Anyway, regarding the error you get, this error comes up when you are not running the SP as Administrator. So RMB on the SP1 MSP and Run it as Administrator. That should solve the issue.

 

Let me know if you need any further help/info.



Senthil Kumar
Vault QA Team
Autodesk, Inc.


Be sure to check out the Vault Help!
*Expert Elite*
scottmoyse
Posts: 1,640
Registered: ‎06-10-2009
Message 3 of 18 (371 Views)

Re: subscription release 1 service pack 1 - Windows 8.1

02-27-2014 08:33 PM in reply to: scottmoyse

You're confused? I certainly am. So I've installed Vault Service Pack 1, then the Sub Rel 1.... now I've tried to install Sub Rel 1 SP1, but it tells me it's failed.

 

The Product info calls Sub Rel 1 SP1, Update 1 instead of Service Pack? This Cracking The Vault post calls it Sub Rel 1 SP2 in the Hyperlink name, but it's actually SP1... but does this Sub Rel 1 SP1 actually contain the same fixes as Vault Service Pack 2? So what is it really? A SP? or an Update? oooh gawwwd. Not very good Data Management from the Data Management team....

 

right back to the task at hand. Oddly, Run As Administrator isn't in the context menu, with or without holding down the Shift key:

 

2014-02-28_17-28-47.png

Cheers
Scott Moyse

Please use Mark Solutions!.Accept as Solution &Give Kudos!Kudos to further enhance the value of these forums. Cheers!


   

*Expert Elite*
scottmoyse
Posts: 1,640
Registered: ‎06-10-2009
Message 4 of 18 (370 Views)

Re: subscription release 1 service pack 1 - Windows 8.1

02-27-2014 08:34 PM in reply to: scottmoyse

Oh & I have full Admin rights & UAC turned off. Only Microsoft Security Essentials is running.

Cheers
Scott Moyse

Please use Mark Solutions!.Accept as Solution &Give Kudos!Kudos to further enhance the value of these forums. Cheers!


   

*Expert Elite*
scottmoyse
Posts: 1,640
Registered: ‎06-10-2009
Message 5 of 18 (361 Views)

Re: subscription release 1 service pack 1 - Windows 8.1

02-27-2014 08:48 PM in reply to: scottmoyse

Ok I used Shift+RMB to 'Copy As Path'. Then I ran the Command Prompt as Administrator, pasted in that path and ran it from there. It installed without error.

 

It ran for about 3 times the amount of time as it did previously. So it's a little worrying that the ADMS console is reporting that it's up to Update 1 for Sub Release 1, when it mustn't have had all of it's components installed.

 

Thanks for the Administrator tip.... why is it needed even if you have full admin rights?

Cheers
Scott Moyse

Please use Mark Solutions!.Accept as Solution &Give Kudos!Kudos to further enhance the value of these forums. Cheers!


   

Employee
Senthil-Autodesk
Posts: 576
Registered: ‎10-12-2006
Message 6 of 18 (340 Views)

Re: subscription release 1 service pack 1 - Windows 8.1

02-27-2014 10:31 PM in reply to: scottmoyse

Scott,

 

Thanks for your reply and glad to know that it did work. With Windows 8/8.1 or Windows 2012 we have to use this option to run any patches even though we have full admin rights.

 

Regarding the info in the Blog I have asked the PS team to change that. It should be Subscription Release 1 Service Pack 1.

 

And regarding the info in the about box I agree that it is not ideal and I will forward your comments to the team.

 

Subscription Release 1 Service Pack 1 will be shown as Subscription Release 1 Update 1 in the about box.

 

You can refer this page Vault Build Numbers for the build numbers.

 

Hope this helps.



Senthil Kumar
Vault QA Team
Autodesk, Inc.


Be sure to check out the Vault Help!
*Expert Elite*
scottmoyse
Posts: 1,640
Registered: ‎06-10-2009
Message 7 of 18 (331 Views)

Re: subscription release 1 service pack 1 - Windows 8.1

02-27-2014 11:17 PM in reply to: Senthil-Autodesk
Awesome thanks for that link. Please can you confirm that Sub Rel 1 SP1 includes all the fixes in SP2?

Regards
Scott Moyse
MFG Technical Specialist

CADPRO Systems Ltd
>From my Windows Phone
Cheers
Scott Moyse

Please use Mark Solutions!.Accept as Solution &Give Kudos!Kudos to further enhance the value of these forums. Cheers!


   

Employee
Senthil-Autodesk
Posts: 576
Registered: ‎10-12-2006
Message 8 of 18 (328 Views)

Re: subscription release 1 service pack 1 - Windows 8.1

02-27-2014 11:31 PM in reply to: scottmoyse

YES. All the fixes that are gone in Vault 2014 SP2 are in Vault 2014 Sub Rel 1 SP1.



Senthil Kumar
Vault QA Team
Autodesk, Inc.


Be sure to check out the Vault Help!
Active Contributor
clastrilla
Posts: 50
Registered: ‎09-07-2011
Message 9 of 18 (290 Views)

Re: subscription release 1 service pack 1 - Windows 8.1

03-02-2014 10:08 PM in reply to: scottmoyse

Hi Scott,

 

Where did you get the link to download? I've used the link from Cracking the Vault site, and it was broken:

 

"http://knowledge.autodesk.com/support/vault-products/downloads/caas/downloads/content/autodesk-vault...

 

It would lead me to this:

 

Capture.PNG

 

Tried searching the Autodesk download page as well, but couldnt find it.

 

Employee
Senthil-Autodesk
Posts: 576
Registered: ‎10-12-2006
Message 10 of 18 (286 Views)

Re: subscription release 1 service pack 1 - Windows 8.1

03-03-2014 12:37 AM in reply to: clastrilla

We will be posting this Service Pack ( Vault 2014 Subscription Release SP1) in the subscription center soon. It is already in the process of posting.



Senthil Kumar
Vault QA Team
Autodesk, Inc.


Be sure to check out the Vault Help!
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