Trying to login to Vault from the ReportTemplateAuthoringUtility.exe and it keeps throwing a "Login failed.: 311" error.
I can login from Vault and Inventor apps just fine, why can't this Utility?
Currently attemping on Vault Pro 2011.
Solved! Go to Solution.
Solved by jdkriek. Go to Solution.
i've post answer in thread http://forums.autodesk.com/t5/Autodesk-Vault/problem-with-login-to-autodesk-Vault-Basic-2013/td-p/34..., please check and feel free to correct me if it's not your question
The error code would be helpful, i've forwarded this message to development team, will get back to you for any finding.
Regards,
Fay
Ok, I figured it out.
Since all users, including myself are using Windows Authenication, the utliity (that doesn't use WA) can see the username, but doesn't have anyway to authenicate the password. The solution was to create an admin account with a manual login.
Your observation is consistent to what i got from dev... glad to hear issue resolved 🙂