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New Online Help

2 REPLIES 2
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Message 1 of 3
xavier_dumont2
219 Views, 2 Replies

New Online Help

Hello,

 

Can you improve the redirection of old WIKI link?

 

By example:

 

http://wikihelp.autodesk.com/Vault/enu/Help/Help/0170-Administ170/0205-Client_A205/0265-Fine-Tun265

 

How to find the right page in help.autodesk.com??

 

We have many article in our own KB who point this kind of link.

 

Thanks in advance.

2 REPLIES 2
Message 2 of 3
mikulis
in reply to: xavier_dumont2

Hi,

 

Thanks so much for your feedback. I believe this is the link that you need now: http://help.autodesk.com/view/VAULT/Help/ENU/?guid=GUID-25422729-3007-4E0C-8118-35DBDB159AD6

 

Please let me know if you need additional information or other links. 

 

As for your question regarding the redirects, we can only redirect links inside the software. Unfortunately, there was no way to redirect the outside links. We understand that this is not ideal; but it was a necessary cost in upgrading our technology so that we can provide better, faster online help.

 

We will do our best to continue to support you in locating the help that you need. Our new online help solution has a robust search engine which will also help you find the topics you need. 

 

Please let me know if there is anything else I can do to help. 

 

Sara Mikulic

Learning Content Developer

Message 3 of 3
xavier_dumont2
in reply to: mikulis

Hello,

 

Thanks. It was just a sample. Many other link we sent to our customer are now breaks.

 

Is there a way to convert old links to the new help?

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