Vault General Discussion

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Active Contributor
magnus.damgren
Posts: 28
Registered: ‎12-13-2007
Message 61 of 101 (995 Views)

Re: New Hotfixes Available

11-26-2012 04:36 AM in reply to: olearya

Hi Allan.

 

We are not angry, but our customers are geting more and more frustraded every day. Some of them are now activly even looking for alternativs to Vault, due to the fact that they can not get this work properly.

 

I've asked before and I do it again. Is ther ANYTHING we can do or help you with to increase the speed of this fix? 

 

Contributor
tech
Posts: 23
Registered: ‎05-22-2011
Message 62 of 101 (984 Views)

Re: New Hotfixes Available

11-26-2012 05:48 AM in reply to: magnus.damgren
Ditto
Contributor
Pacetech
Posts: 16
Registered: ‎01-05-2009
Message 63 of 101 (963 Views)

Re: New Hotfixes Available

11-26-2012 12:43 PM in reply to: olearya

At this point are there any workarounds?

 

How about setting up a 2nd vault server and start moving over files from one to the other.

 

I realize you are probably working hard to release a stable version, but at some point, you have to start offering contingency plans or workarounds for us before we hit the vault cliff.

Inventor 2013 Professional 64 bit SP 1.1
DELL T3500
Windows 7 64bit SP1
Intel Xeon W3520 @ 2.67GHz, 12 Gb DDR3 RAM
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Employee
olearya
Posts: 664
Registered: ‎08-14-2008
Message 64 of 101 (931 Views)

Re: New Hotfixes Available

11-27-2012 01:58 PM in reply to: Pacetech

Hi Graeme et al,

 

Once again we do feel your pain, we treat this as a very high priority and have applied resources accordingly to ensure any resolution is available as quickly as possible. We also completely understand that for a handful of users this current software limitation could become a serious problem.

 

There is no "quick fix" workaround I can offer to the greater issue here but I would certainly suggest if your Vault footprint is reaching critical mass (or the "cliff") you reach out to Autodesk through the typical support channels so we can identify and look at any additional assistance the product team can offer on a case by case basis.

 

 



Allan
Product Manager
Autodesk, Inc.
Member
workplane
Posts: 4
Registered: ‎07-01-2007
Message 65 of 101 (834 Views)

Re: New Hotfixes Available

12-08-2012 02:39 AM in reply to: olearya

Hi Allan,

 

What is bothering me.

Autodesk roll out a new version, and ist doesn't work properly.

Why didn't you stay with the current version?

The current (2012) version works fine.

and you can allways switch to a new version when it works.

Now a lot off customers have major problems.

I think Your Company (Deparment) did make a bad decision.

you give your problems to the customers.

Was it a comercial decision to keep up with (pro engineer, solid edge, solid works, Hi cad)?

Or was it a technical decesion?

 

Workplane

Employee
JohnHuber
Posts: 21
Registered: ‎08-05-2005
Message 66 of 101 (756 Views)

Re: New Hotfixes Available

12-13-2012 06:42 AM in reply to: workplane

All,

 

Please note that 2012 SP2 and 2013 SP1 have now been released...

 

http://usa.autodesk.com/adsk/servlet/ps/dl/index?siteID=123112&id=2334435&linkID=9261341

 

Thank you so much for your patience.

 

Regards,

John Huber
Engineering Escalation Team
Autodesk, Inc.
Member
workplane
Posts: 4
Registered: ‎07-01-2007
Message 67 of 101 (714 Views)

Re: New Hotfixes Available

12-14-2012 01:35 AM in reply to: magnus.damgren

Hi,

this morning I updated the vault and client.

I still got a error 303 when i want to purge some files.

 

workplane

 

Employee
achintam
Posts: 69
Registered: ‎06-08-2007
Message 68 of 101 (701 Views)

Re: New Hotfixes Available

12-14-2012 06:00 AM in reply to: magnus.damgren

Hello,

 

Purge functionality is not automatically enabled by the Service Pack.  It must be enabled by a Vault Administrator by accessing ADMS Console.  It is strongly recommended to run the Reference Repair Utility (that is installed by the Service Pack) to identify and repair any missing references before enabling Purge.

 

Purge can be enabled on a given vault, by invoking the Purge command from ADMS Console.

 

For more information on this topic, please refer to the related content on the Wiki:

 

http://wikihelp.autodesk.com/Vault/enu/Help/Help/0097-Administ97/0190-Referenc209

 

Thanks

Anil Chintamaneni (Autodesk) 



Anil Chintamaneni
User Experience Designer
Data Management
Employee
achintam
Posts: 69
Registered: ‎06-08-2007
Message 69 of 101 (700 Views)

Re: New Hotfixes Available

12-14-2012 06:05 AM in reply to: achintam

I would like to add to my above post that error 303 will be displayed when user attempt to perform Purge from Vault Client after installing the latest Service Pack, while the Purge functionality is disabled.

 

Thanks

Anil Chintamaneni (Autodesk)



Anil Chintamaneni
User Experience Designer
Data Management
Member
workplane
Posts: 4
Registered: ‎07-01-2007
Message 70 of 101 (657 Views)

Re: New Hotfixes Available

12-17-2012 11:10 PM in reply to: magnus.damgren

Hi, Purge fuctonality works.

 

Gr. Workplane

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