Vault General Discussion

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Distinguished Contributor
bstewart
Posts: 115
Registered: ‎09-24-2008
Message 31 of 99 (938 Views)

Re: New Hotfixes Available

07-09-2012 11:51 AM in reply to: bstewart

Hi Autodesk.  Is the update still coming?

Thanks.

Bob

____________________________________________________
Product Design Suite Ultimate 2014 | Vault Basic 2014 (SP1)
Dell Precision M6600 | Intel i7-2820QM - 16GB
nVIDIA Quadro 4000M | Windows 7/64 Pro
Employee
olearya
Posts: 657
Registered: ‎08-14-2008
Message 32 of 99 (916 Views)

Re: New Hotfixes Available

07-09-2012 12:39 PM in reply to: bstewart

Hi Bob,

 

Yes it is, information will be posted here when available.



Allan
Product Manager
Autodesk, Inc.
Valued Contributor
graeme.robinson
Posts: 56
Registered: ‎07-30-2011
Message 33 of 99 (826 Views)

Re: New Hotfixes Available

07-30-2012 03:36 AM in reply to: bstewart

Morning....

 

I was about to purge our vault for the first itme when I stubled accross this thread.

 

I also notice that its been 5 months since the hot fix to prohibit a purge was released....

 

Also no threads added for a couple of weeks.

 

Has this been fixed yet? or am I going to have to explain to management that we need to invest in further server space as our Vault has grown in size and our software provider is currently prohibiting us from doing something about it?

 

Cheers in advance

 

Graeme

Contributor
tech
Posts: 23
Registered: ‎05-22-2011
Message 34 of 99 (821 Views)

Re: New Hotfixes Available

07-30-2012 04:16 AM in reply to: bstewart

I agree! The fact that this is not sorted yet is unacceptable. It’s now costing us as well. I understand that Autodesk is looking out for us in disabling the feature that could potentially have caused us a lot of headaches but how long does it take to sort out a patch? This is a feature that so many of us are counting on and although I only used it once before it is the only real space reclaiming tool/method I know of. It’s getting critical now and we are seriously running out of physical disk space!

Valued Contributor
graeme.robinson
Posts: 56
Registered: ‎07-30-2011
Message 35 of 99 (814 Views)

Re: New Hotfixes Available

07-30-2012 04:25 AM in reply to: tech

It wasnt really meant as a rant as such...more a statement of fact.....we need to purge or we need more space...

 

Just trying to get a feel for how long.....if its a week to patch then all well and good..a month...well that would make me think we best start planning for more space...more than a month then we need to request a change in IT infrastructure now

 

apologise if it came across as a rant/whinge/moan......wasnt intended to.

 

Cheers

 

Graeme

Employee
olearya
Posts: 657
Registered: ‎08-14-2008
Message 36 of 99 (802 Views)

Re: New Hotfixes Available

07-30-2012 07:48 AM in reply to: bstewart

Hi Gents,

 

We will be posting update on the status and delivery of this fix as it becomes available.

 

Rest assured we are well aware of the problems this poses to you our users and we have not taken this action lightly or easily.  We are working to provide the best possible outcome for customers with the resolution provided and hope to have final details soon on what to expect in terms of delivery.



Allan
Product Manager
Autodesk, Inc.
Distinguished Contributor
bstewart
Posts: 115
Registered: ‎09-24-2008
Message 37 of 99 (796 Views)

Re: New Hotfixes Available

07-30-2012 08:51 AM in reply to: olearya

Hi Allan,

 

With all due respect, you're not really answering Graeme's statement:

"Just trying to get a feel for how long.....if its a week to patch then all well and good..a month...well that would make me think we best start planning for more space...more than a month then we need to request a change in IT infrastructure now"

Could you provide us with a better time frame please?

Thanks!

Bob

____________________________________________________
Product Design Suite Ultimate 2014 | Vault Basic 2014 (SP1)
Dell Precision M6600 | Intel i7-2820QM - 16GB
nVIDIA Quadro 4000M | Windows 7/64 Pro
Employee
olearya
Posts: 657
Registered: ‎08-14-2008
Message 38 of 99 (794 Views)

Re: New Hotfixes Available

07-30-2012 09:14 AM in reply to: bstewart

Hi Bob,

 

At the risk of sounding like a broken record I can assure you as soon as we have a a final answer on the release schedule for this it will be posted immediately.  The purpose of this thread is to make sure we get users accurate and timely details on updates.

 

I do understand your frustration but our main concern is providing accurate information, not best guest.  We very much appreciate your patience while we work through the testing and implementation of the fix and finalize release date.



Allan
Product Manager
Autodesk, Inc.
Active Contributor
magnus.damgren
Posts: 27
Registered: ‎12-13-2007
Message 39 of 99 (743 Views)

Re: New Hotfixes Available

08-06-2012 04:28 AM in reply to: olearya

This was an interresting thread.

How on earth could it take almost 6 months to solve the purge command?

I now sit with a filestore OVER 120 gig and our backup can't hold much more data.

So please, could you put some more effort and time into this?

New Member
r.clausing
Posts: 1
Registered: ‎05-23-2012
Message 40 of 99 (719 Views)

Re: New Hotfixes Available

08-08-2012 12:08 AM in reply to: jeremy.lambert

Morning...

 

I was following this thread for a while like many others I guess. But it got quiet for some time. Is there any update on the topic I have missed out. Any new status that lets us hope for purge getting back into business?

 

best regards

René

 

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Vault Professional 2012 SP1

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