I have two vaults that use items to control files. While the items are released, I need to update file properties. I thought I could alter the item security to allow a certain account access to the files to update. It seemed like this worked on one vault, but not on another. In the item security, I changed the Everyone account so that it allowed Read, but did not check the allow and did not check the deny for Modify and Delete. I then added the 'Administrator' account and checked allow for all. In one vault I see the files as not locked, even though items are released. In a second vault with item security configured the same way, files are still locked. Neither vault has any kind of file-level security. Can anyone offer any suggestions as to why this happens and how I can resolve it?
Thanks,
Mark
Regards,
Mark Cloyed
IMAGINiT Technologies