Migration from 8.0.11 to version 17.0.4 are not supported ?!?!

[richardporqueddu6731]

I just backed up my vault and installed Vault 2013.  Now I can't restore my data set?  Is there some way around this?

Kind regards,

Rick

[DarrenP]

what version of vault are upgrading from?

(ex: vault 5, 2008)

[richardporqueddu6731]

I believe it was 2011, does it matter?  That disk is formatted now so it doesnt exist, why am I unable to migrate previous versions, or is there some trick I am missing?

Rick

[richardporqueddu6731]

Okay, I am going to guess I need to install the vault client 2012 to migrate to that first. 

I downloaded Ultimate 2012 and unlike 2013 it is not supplied in the Tools and utilities.  I do see Vault Basic 2012 listed seperatly in the subscription downloads but I need the client.  At 15 min per download this is not fun.  Can someone please tell me where I can find the Vault client 2012?

Kind regards,

Rick

[DarrenP]

autodesk.com/vaultserver

the vault client comes with product design 2012

[JamesMcMullen · Accepted solution]

It took me a while to track down what release is 8.0.11.  From what I can tell that is our 2010 release.  It has been service packed but I am unsure the exact service pack.  This creates a problem since we do not support migration from 2010 to 2013.  Per the readme:

http://wikihelp.autodesk.com/Vault/enu/Help/Help/0208-Readme_N208

What we need to do is somehow get you to migrate to 2011 or 2012 and then migrate you to 2013.  Do you have contacts with your reseller or with Autodesk support directly?

-Jim

[richardporqueddu6731]

Hello,

Thank you for your support.  Yes I have been on the phone with my reseller.  I have had some issues but I basically have to run a restore from 2012 and then back it up.  Then I have to run a restore in 2013.  This was a little complicated since I already had 2013 installed on the server, I had to find another machine to install 2012 on as it won't allow you to install previous versions of the client once 2013 is installed.

I am having errors now with the restore in 2012 not working properly, but this particular question has been answered.

Thanks!

Rick