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Login to Reference Repair Utility

11 REPLIES 11
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Message 1 of 12
petrxn
730 Views, 11 Replies

Login to Reference Repair Utility

I am not able login to server with new Repair Utility (vault 2013 SP1). I get the error "Only users with administrator role can run this application.". What can be wrong? The username/password is correct, this is my vault server  account with role admin. I am afraid that problem could be with localization of vault server. We use CZE localization. Could somebody with localized vault 2013 server check and confirm taht is able to login with this utility?

Many thanks

Petr

11 REPLIES 11
Message 2 of 12
chearhuat
in reply to: petrxn

Hi Petrxn,

 

Reference Repair Utility could only work with Server with the respective Update 1.

Could you help to validate this?

 

Thanks.

 

 

Regards

Chear Huat



Chear Huat
SQA Analyst
DLS- Data Management
Autodesk, Inc.


Be sure to check out the Vault Help Wiki!
Message 3 of 12
petrxn
in reply to: petrxn

Thank you, this update is already installed on server. Build 17.1.16.0 Update 1. I am able login with Vault client (the same build/update) but not with this utility.

Message 4 of 12
xavier_dumont2
in reply to: petrxn

There is a bug in the utility. It works only if the ADMS is an English ADMS.

 

If the ADMS is localized, it doesn't work because the display name of the role name is not "Administrator".

 

I already log this by Autodesk.

Message 5 of 12
achintam
in reply to: petrxn

Hello,

 

Thanks for reporting this.  We found that in some localized environments it is not possible to log into Vault from the Reference Repair Utility.  We are working on a fix for this issue.

 

Thanks

Anil Chintamaneni (Autodesk)

Message 6 of 12
petrxn
in reply to: petrxn

Thank you,

hope it will be corrected soon.

Petr

Message 7 of 12
marina.collet
in reply to: petrxn

The last post was 2 months ago... Any news about a fix for the localized Vaults?

Message 8 of 12
denis.bourasseau
in reply to: achintam

No solution yet?

I want to use this tool before performing a purge. Our database is growing and I can't do anything to fix it.

Message 9 of 12
petrxn
in reply to: denis.bourasseau

It seems that this is complicated task for Autodesk Smiley Sad

I am also still waiting for an solution....

 

Petr

Message 10 of 12
xavier_dumont2
in reply to: petrxn

Yes: replace Roles.RoleName="administrator" by Roles.SystemName="administrator"

=> 3 month of works 😉

 

No, I think Autodesk want to publish an hotfix with others improvements in order to fix the initial purge bug in Vault Basic by example (actually, the Repair Utility can't fix the original bug because you can't give a child newer than the parent as references...)

 

But hope this fix will be available very soon !

Message 11 of 12
DRudaz
in reply to: xavier_dumont2

The last post was 1 month ago... Any news about a fix for the localized Vaults?

Message 12 of 12
JohnHuber
in reply to: DRudaz

The hotfixes have been posted for download;

 

We are working on additional updates.

 

Regards,

John Huber
Engineering Escalation Team
Autodesk, Inc.

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