Vault General Discussion

Vault General Discussion

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Valued Contributor
petrxn
Posts: 90
Registered: ‎03-22-2007
Message 1 of 12 (519 Views)

Login to Reference Repair Utility

519 Views, 11 Replies
12-16-2012 09:21 AM

I am not able login to server with new Repair Utility (vault 2013 SP1). I get the error "Only users with administrator role can run this application.". What can be wrong? The username/password is correct, this is my vault server  account with role admin. I am afraid that problem could be with localization of vault server. We use CZE localization. Could somebody with localized vault 2013 server check and confirm taht is able to login with this utility?

Many thanks

Petr

Employee
chearhuat
Posts: 113
Registered: ‎06-10-2010
Message 2 of 12 (486 Views)

Re: Login to Reference Repair Utility

12-17-2012 09:24 PM in reply to: petrxn

Hi Petrxn,

 

Reference Repair Utility could only work with Server with the respective Update 1.

Could you help to validate this?

 

Thanks.

 

 

Regards

Chear Huat



Chear Huat
SQA Analyst
DLS- Data Management
Autodesk, Inc.


Be sure to check out the Vault Help Wiki!
Valued Contributor
petrxn
Posts: 90
Registered: ‎03-22-2007
Message 3 of 12 (479 Views)

Re: Login to Reference Repair Utility

12-17-2012 10:25 PM in reply to: petrxn

Thank you, this update is already installed on server. Build 17.1.16.0 Update 1. I am able login with Vault client (the same build/update) but not with this utility.

Distinguished Contributor
xdumont
Posts: 173
Registered: ‎03-20-2006
Message 4 of 12 (469 Views)

Re: Login to Reference Repair Utility

12-18-2012 06:04 AM in reply to: petrxn

There is a bug in the utility. It works only if the ADMS is an English ADMS.

 

If the ADMS is localized, it doesn't work because the display name of the role name is not "Administrator".

 

I already log this by Autodesk.

Employee
achintam
Posts: 69
Registered: ‎06-08-2007
Message 5 of 12 (464 Views)

Re: Login to Reference Repair Utility

12-18-2012 06:51 AM in reply to: petrxn

Hello,

 

Thanks for reporting this.  We found that in some localized environments it is not possible to log into Vault from the Reference Repair Utility.  We are working on a fix for this issue.

 

Thanks

Anil Chintamaneni (Autodesk)



Anil Chintamaneni
User Experience Designer
Data Management
Valued Contributor
petrxn
Posts: 90
Registered: ‎03-22-2007
Message 6 of 12 (458 Views)

Re: Login to Reference Repair Utility

12-18-2012 11:21 AM in reply to: petrxn

Thank you,

hope it will be corrected soon.

Petr

Contributor
HE_mcollet
Posts: 15
Registered: ‎10-26-2010
Message 7 of 12 (378 Views)

Re: Login to Reference Repair Utility

02-19-2013 07:45 AM in reply to: petrxn

The last post was 2 months ago... Any news about a fix for the localized Vaults?

Contributor
denis.bourasseau
Posts: 27
Registered: ‎12-13-2012
Message 8 of 12 (286 Views)

Re: Login to Reference Repair Utility

03-19-2013 03:13 AM in reply to: achintam

No solution yet?

I want to use this tool before performing a purge. Our database is growing and I can't do anything to fix it.

Valued Contributor
petrxn
Posts: 90
Registered: ‎03-22-2007
Message 9 of 12 (278 Views)

Re: Login to Reference Repair Utility

03-19-2013 05:46 AM in reply to: denis.bourasseau

It seems that this is complicated task for Autodesk :smileysad:

I am also still waiting for an solution....

 

Petr

Distinguished Contributor
xdumont
Posts: 173
Registered: ‎03-20-2006
Message 10 of 12 (272 Views)

Re: Login to Reference Repair Utility

03-19-2013 05:58 AM in reply to: petrxn

Yes: replace Roles.RoleName="administrator" by Roles.SystemName="administrator"

=> 3 month of works ;-)

 

No, I think Autodesk want to publish an hotfix with others improvements in order to fix the initial purge bug in Vault Basic by example (actually, the Repair Utility can't fix the original bug because you can't give a child newer than the parent as references...)

 

But hope this fix will be available very soon !

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