Vault General Discussion

Vault General Discussion

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Active Contributor
frank.schalla
Posts: 40
Registered: ‎01-09-2004
Message 1 of 2 (75 Views)

IV2011 can not connect to Vault WG2012

75 Views, 1 Replies
05-16-2012 11:16 AM

I am sure i have installed all desired hotfixes but

Login via Workgroup Client works well inside Inventor i get the following message

IV_vault_connect_error.jpg

Product Support
Kevin.Jaufmann-Ludwig
Posts: 70
Registered: ‎07-19-2010
Message 2 of 2 (48 Views)

Re: IV2011 can not connect to Vault WG2012

05-22-2012 03:33 AM in reply to: frank.schalla

Dear frank.schalla,

 

are you trying to connect via Windows Authentication or Vault Authentication?

Is there any proxy configured in your company?

Do you have Mechanical (2011) installed? If yes does the connection works then?

When does the error occurs exactly? If you search on existing Vaults on the Server or directly on login?

Could you try what happens if you pick the (ipv4) ip adress instead of the servername?

Also: can you attach the vlog and adms console logfile here from the day where the error occured?



Kevin Jaufmann-Ludwig
Technical Support Specialist
Customer Service & Support
Autodesk, Inc.
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