File Property Management Error

[Anonymous]

In Vault 4 Explorer, when I try to go into the file property management to turn off the indexing of unused properties, I get the error "The name cannot contain any of the following characters: \/:*?"<>|"

None of the property names have any of those characters.
Some of the properties may contain those characters such as dates. The only other property that has / in it is the description which may be something like "1/4-20 X 1/2."

I cannot even open the property manager and just hit okay without making any changes without getting the error. Is there a fix for this?

[Anonymous]

Please email me at bob dot henry at autodesk... (you know the rest)

I'll help you resolve this as quickly as possible.

Thanks,

Bob Henry
Autodesk, Inc.

wrote in message news:5067365@discussion.autodesk.com...
In Vault 4 Explorer, when I try to go into the file property management to
turn off the indexing of unused properties, I get the error "The name cannot
contain any of the following characters: \/:*?"<>|"

None of the property names have any of those characters.
Some of the properties may contain those characters such as dates. The only
other property that has / in it is the description which may be something
like "1/4-20 X 1/2."

I cannot even open the property manager and just hit okay without making any
changes without getting the error. Is there a fix for this?

[Anonymous]

This sounds like a problem we ran across a while back, where problems during
the indexing process actually create invalid database entries, resulting in
a bad property definition that you cannot fix in the dialog.

There have been other support cases regarding this problem; I would suggest
you work the support channel to try to get a resolution. If you run into
troubles there, please let me know.

Best,
Jeff

wrote in message news:5067365@discussion.autodesk.com...
In Vault 4 Explorer, when I try to go into the file property management to
turn off the indexing of unused properties, I get the error "The name cannot
contain any of the following characters: \/:*?"<>|"

None of the property names have any of those characters.
Some of the properties may contain those characters such as dates. The only
other property that has / in it is the description which may be something
like "1/4-20 X 1/2."

I cannot even open the property manager and just hit okay without making any
changes without getting the error. Is there a fix for this?

[tekenkamer]

I have the exact same problem. How can I solve this?