Vault General Discussion

Vault General Discussion

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Employee
Senthil-Autodesk
Posts: 587
Registered: ‎10-12-2006
Message 11 of 11 (49 Views)

Re: File Migration: One folder (of many) not migrating with Task scheduler

04-19-2012 10:01 PM in reply to: Lalitkmr123

Lalit,

 

Thanks for your reply. Now we have tried almost all the options we could think of and still the issue is there.

 

So we need to see what else we can do further. Here are few things we could do

 

> The Log file says SP-928.ipt and SP-928.idw are checked out and NOT checked-in. But you said in VE the statuses of these files are "Edited out of Turn" and NOT checked out. So we need to see why that so and how this can happen?

 

> You can send the entire backup or the Problematic files to us. Do let me know if you want to do. You can send me an email at senthilDOTkumarATautodeskDOTcom

 

> If you are under subscription then you can raise a ticket with our Product Support. So that someone from support can examine your system directly to understand the issue better.

 

 



Senthil Kumar
Vault QA Team
Autodesk, Inc.


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