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File inexplicably locked in Vault 2013 Pro?

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Anonymous
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File inexplicably locked in Vault 2013 Pro?

We have a dwg file in a folder among many similar files that is in WIP status, and has been checked in/out multiple times.

 

For a reason I can't ascertain, it is reporting itself as locked, despite being WIP.  I can Manage Ownership on the file and move it to a different server in our multisite environment, but the lock status remains.  

 

I had thought the Job server might be stuck on it, but the queue is clear. How do we find out why this file is locked?

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Message 2 of 2
Anonymous
in reply to: Anonymous

Someone changed the security on the file.  File-Properties, Security tab. I had skipped looking for that because no one in our group messes with file properties, and only a select few even have the right.  Time for training! 🙂

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