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Error message when I open VAULT

8 REPLIES 8
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Message 1 of 9
Anonymous
490 Views, 8 Replies

Error message when I open VAULT

Hello,

 

My problem is : When I want to open VAULT, the next message appear : erreur_vault.jpg

 

Is somebody know this problem ?

 

Thanks for your help.

 

Regards.

8 REPLIES 8
Message 2 of 9
cbenner
in reply to: Anonymous

Hi,

 

I don't read french, but I can tell by looking at this that it is some sort of registry error.  It appears to be an installation issue of some sort.  Do you have an IT person at your company that can look at this?

Message 3 of 9
Anonymous
in reply to: cbenner

Thanks to respond quickly.

 

I'm an IT person but I'm not a VAULT specialist.

You mean that it is a log of this with more details ?

Message 4 of 9
cbenner
in reply to: Anonymous

Message 5 of 9
Anonymous
in reply to: cbenner

I have found the same error but in English for you.

erreur_vault-EN.jpg

 

What is strange, it's that this message is appeared after one month of the installation...

 

Also, AUTOCAD LT is installed on the computer... Perhaps a compatibility problem between them.

Message 6 of 9
Anonymous
in reply to: Anonymous

I have to leave.
I responded to you only tomorrow morning, if you try something of course.

 

Thanks a lot to search for me a solution.
It's nice.

 

Best regards.

 

Message 7 of 9
minkd
in reply to: Anonymous

This looks like .NET has either been corrupted or uninstalled.

 

Try doing a repair-install on .NET 4.0 and see if that helps.

 

-Dave



Dave Mink
Fusion Lifecycle
Autodesk, Inc.
Message 8 of 9
Anonymous
in reply to: minkd

Thanks. I try it when it's possible and I tell you if it's good or not
Message 9 of 9
Anonymous
in reply to: minkd

Dave,

 

You had reason. It was .Net Framework which was broken. But not the 4.0, it was the 3.5.
I'm forced to activate it  in  "Turn Windows fetaures on or off" and to check "Microsoft .Net Framework 3.5.1".

 

Thank you very much to have put me in the good way !

Thank you also to ChrisB to take a part of time for my problem !!

 

Have a good day !

 

Regards

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