Vault General Discussion

Vault General Discussion

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Active Member
jchaule
Posts: 6
Registered: ‎02-07-2013
Message 1 of 9 (184 Views)
Accepted Solution

Error message when I open VAULT

184 Views, 8 Replies
02-07-2013 07:42 AM

Hello,

 

My problem is : When I want to open VAULT, the next message appear : erreur_vault.jpg

 

Is somebody know this problem ?

 

Thanks for your help.

 

Regards.

This looks like .NET has either been corrupted or uninstalled.

 

Try doing a repair-install on .NET 4.0 and see if that helps.

 

-Dave

*Expert Elite*
cbenner
Posts: 3,421
Registered: ‎04-06-2010
Message 2 of 9 (181 Views)

Re: Error message when I open VAULT

02-07-2013 07:50 AM in reply to: jchaule

Hi,

 

I don't read french, but I can tell by looking at this that it is some sort of registry error.  It appears to be an installation issue of some sort.  Do you have an IT person at your company that can look at this?

ChrisB

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Active Member
jchaule
Posts: 6
Registered: ‎02-07-2013
Message 3 of 9 (178 Views)

Re: Error message when I open VAULT

02-07-2013 07:55 AM in reply to: cbenner

Thanks to respond quickly.

 

I'm an IT person but I'm not a VAULT specialist.

You mean that it is a log of this with more details ?

*Expert Elite*
cbenner
Posts: 3,421
Registered: ‎04-06-2010
Message 4 of 9 (173 Views)

Re: Error message when I open VAULT

02-07-2013 08:15 AM in reply to: jchaule

I don't know what the problem is.  I think we need more information about what you installed and how.  Would it be possible to translate the error screen?

ChrisB

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Active Member
jchaule
Posts: 6
Registered: ‎02-07-2013
Message 5 of 9 (168 Views)

Re: Error message when I open VAULT

02-07-2013 08:30 AM in reply to: cbenner

I have found the same error but in English for you.

erreur_vault-EN.jpg

 

What is strange, it's that this message is appeared after one month of the installation...

 

Also, AUTOCAD LT is installed on the computer... Perhaps a compatibility problem between them.

Active Member
jchaule
Posts: 6
Registered: ‎02-07-2013
Message 6 of 9 (162 Views)

Re: Error message when I open VAULT

02-07-2013 08:42 AM in reply to: jchaule

I have to leave.
I responded to you only tomorrow morning, if you try something of course.

 

Thanks a lot to search for me a solution.
It's nice.

 

Best regards.

 

Employee
minkd
Posts: 533
Registered: ‎06-07-2010
Message 7 of 9 (158 Views)

Re: Error message when I open VAULT

02-07-2013 09:38 AM in reply to: jchaule

This looks like .NET has either been corrupted or uninstalled.

 

Try doing a repair-install on .NET 4.0 and see if that helps.

 

-Dave



Dave Mink
Data Management
Autodesk, Inc.
Active Member
jchaule
Posts: 6
Registered: ‎02-07-2013
Message 8 of 9 (143 Views)

Re: Error message when I open VAULT

02-07-2013 11:31 PM in reply to: minkd
Thanks. I try it when it's possible and I tell you if it's good or not
Active Member
jchaule
Posts: 6
Registered: ‎02-07-2013
Message 9 of 9 (135 Views)

Re: Error message when I open VAULT

02-08-2013 01:38 AM in reply to: minkd

Dave,

 

You had reason. It was .Net Framework which was broken. But not the 4.0, it was the 3.5.
I'm forced to activate it  in  "Turn Windows fetaures on or off" and to check "Microsoft .Net Framework 3.5.1".

 

Thank you very much to have put me in the good way !

Thank you also to ChrisB to take a part of time for my problem !!

 

Have a good day !

 

Regards

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