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I have not seen this error before. Could you include the server log with the error? It should be a vlog-prefixed file normally located at C:\ProgramData\Autodesk\VaultServer\FileStore
![Autodesk Design & Make Report](https://forums.autodesk.com/t5/image/serverpage/image-id/1350519iCB55845EBFC43016/image-size/large?v=v2&px=999" "Autodesk Design & Make Report")