Error 29001. Vault management error

[ecraft]

I am trying to install Vault Server that ships with 3dsmax 8 on my workstation, but I keep getting the following error. Also, I downloaded filemon and ran it, but I am not getting reports of any access denied like other users. Does anyone have any idea what is going on and how to resolve it?

Error 29001. Vault management error: Client found response content type of 'text/html; charset=utf-8', but expected 'text/xml'.

at CreateVault.CreateVault.Install(IDictionary savedState)
at System.Configuration.Install.Installer.Install(IDictionary stateSaver)
at ExecuteDeferredActions(UInt32 hInstall, ActionType actiontype)
Client found response content type of 'text/html; charset=utf-8', but expected 'text/xml'.

at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at CreateVault.KnowledgeVault.KnowledgeVaultService.DoesKnowledgeVaultMasterExist(String dbUser, String dbPassword)
at CreateVault.CreateVault.get_KnowledgeVaultMasterExists()
at CreateVault.CreateVault.Install(IDictionary savedState)
MSI (s) (A8!F8) [09:38:16:218]: Product: Autodesk Data Management Server 4 -- Error 29001. Vault management error: Client found response content type of 'text/html; charset=utf-8', but expected 'text/xml'.

at CreateVault.CreateVault.Install(IDictionary savedState)
at System.Configuration.Install.Installer.Install(IDictionary stateSaver)
at ExecuteDeferredActions(UInt32 hInstall, ActionType actiontype)
Client found response content type of 'text/html; charset=utf-8', but expected 'text/xml'.

at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at CreateVault.KnowledgeVault.KnowledgeVaultService.DoesKnowledgeVaultMasterExist(String dbUser, String dbPassword)
at CreateVault.CreateVault.get_KnowledgeVaultMasterExists()
at CreateVault.CreateVault.Install(IDictionary savedState)

Thank you,
-Eric Craft

[Anonymous]

This error has quite a few entries in the Vault Knowledgebase.

http://usa.autodesk.com/adsk/servlet/ps/search?la=en&siteID=123112&catID=2334144&linkID=4517338&qt=error+29001&rel=

John

[Shane (Autodesk)]

I recall seeing an error like this when I used an "&" in the path. Seems like you cannot use any XML reserved chars in the install path.

[ecraft]

Unfortunately the 29001 error has numerous causes and resolutions. I have read the forum entries and knowledgebase, but none of the information provided resolve my issue. The path is the default install path: C:\Program Files\Autodesk\Data Management Server 4\ . Also it seems to make it almost all the way through the install, but fails once it gets to Vault management.

-Eric

[Anonymous]

Hi Eric,

It is failing while trying to establish whether a vault database needs to be
created.
The error you have posted does not reveal anything further.
There might be more information in the setup/install log file. Please check
that and post it.

Also when you get the 29001 error dialog before closing this dialog try to
access the URL
http://localhost/AutodeskDM/Services/KnowledgeVaultService.asmx through
internet explorer. What do you see here?

Before closing the error dialog run the diagnostic tool see if it reports
any error.

--

Ajay Choudhary
Software Engineer
Autodesk Inc.



wrote in message news:5170613@discussion.autodesk.com...
Unfortunately the 29001 error has numerous causes and resolutions. I have
read the forum entries and knowledgebase, but none of the information
provided resolve my issue. The path is the default install path: C:\Program
Files\Autodesk\Data Management Server 4\ . Also it seems to make it almost
all the way through the install, but fails once it gets to Vault management.

-Eric

[ecraft]

http://localhost/AutodeskDM/Services/KnowledgeVaultService.asmx reports:

Server Error in '/AutodeskDM/Services' Application.
--------------------------------------------------------------------------------

Configuration Error
Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.

Parser Error Message: Could not create Windows user token from the credentials specified in the config file. Error from the operating system 'Logon failure: the user has not been granted the requested logon type at this computer. '

Source Error:

Line 95: [!-- set maximum length of the Http Request (10MB) --]
Line 96: [httpRuntime maxRequestLength="51200" executionTimeout="1000" /]
Line 97: [identity impersonate="true" userName="AutodeskVault" password="Padnammunhoy467" /]
Line 98: [/system.web]
Line 99: [connectivity.core]

Source File: C:\Program Files\Autodesk\Data Management Server 4\Server\Web\Services\web.config Line: 97

The Diag Tool Passes everything, but:
Action : AUTODESKVAULT Database Instance Information
Information:

Index #0
Message: Cannot open database requested in login 'KnowledgeVaultMaster'. Login fails.
LineNumber: 0
Source: .Net SqlClient Data Provider
Procedure:
Index #1
Message: Login failed for user 'sa'.
LineNumber: 0
Source: .Net SqlClient Data Provider
Procedure:


Index #0
Message: Login failed for user 'VaultSys'.
LineNumber: 0
Source: .Net SqlClient Data Provider
Procedure:


Result : Failure
Message : Unable to communicate to AUTODESKVAULT instance using default VaultSys credentials.
Tip :
----------------------------------
Action : AutodeskDM Information
Information:

The remote server returned an error: (500) Internal Server Error.
at System.Net.HttpWebRequest.CheckFinalStatus()
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.Net.HttpWebRequest.GetResponse()
at BootStrapper.CheckAutodeskPLMWebService.Run()

Result : Failure
Message : The remote server returned an error: (500) Internal Server Error.
Tip :

-Eric
---------------------------------- Message was edited by: ecraft: Removed HTML tags so the error displays properly.

[Anonymous]

So problem is that the impersonation account "AutodeskVault" does not have
logon priviledge.
This prviledge is provided during installation but not sure why its not
happening on your machine, may be the domain policy is over-riding the local
policy.

Anyway the solution is to change your local security policy and add the
AutodeskVault user in "Log on as a batch job". Attached is the screen shot.
If this does not work make sure Users group, or AutodeskVault user is not in
any of the Deny list.

The other two errors of the diagnostic tool can be ignored at this time.

--

Ajay Choudhary
Software Engineer
Autodesk Inc.



wrote in message news:5170846@discussion.autodesk.com...
http://localhost/AutodeskDM/Services/KnowledgeVaultService.asmx reports:

Server Error in '/AutodeskDM/Services' Application.
--------------------------------------------------------------------------------

Configuration Error
Description: An error occurred during the processing of a configuration file
required to service this request. Please review the specific error details
below and modify your configuration file appropriately.

Parser Error Message: Could not create Windows user token from the
credentials specified in the config file. Error from the operating system
'Logon failure: the user has not been granted the requested logon type at
this computer. '

Source Error:

Line 95:
Line 96:
/>
Line 97:
password="Padnammunhoy467" />
Line 98:
Line 99:

Source File: C:\Program Files\Autodesk\Data Management Server
4\Server\Web\Services\web.config Line: 97

The Diag Tool Passes everything, but:
Action : AUTODESKVAULT Database Instance Information
Information:

Index #0
Message: Cannot open database requested in login 'KnowledgeVaultMaster'.
Login fails.
LineNumber: 0
Source: .Net SqlClient Data Provider
Procedure:
Index #1
Message: Login failed for user 'sa'.
LineNumber: 0
Source: .Net SqlClient Data Provider
Procedure:


Index #0
Message: Login failed for user 'VaultSys'.
LineNumber: 0
Source: .Net SqlClient Data Provider
Procedure:


Result : Failure
Message : Unable to communicate to AUTODESKVAULT instance using default
VaultSys credentials.
Tip :
----------------------------------
Action : AutodeskDM Information
Information:

The remote server returned an error: (500) Internal Server Error.
at System.Net.HttpWebRequest.CheckFinalStatus()
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.Net.HttpWebRequest.GetResponse()
at BootStrapper.CheckAutodeskPLMWebService.Run()

Result : Failure
Message : The remote server returned an error: (500) Internal Server
Error.
Tip :

-Eric
----------------------------------

[ecraft]

That fixed it, I am sure it was a permission thing with our domain policy. Thank you all for your help.

-Eric

[Anonymous]

This error can be caused by the lack of permissions on the ASPNet Temporary
folder and errors in the COM+ service.

For the temporary folder permission see the following Microsoft
Knowledgebase article:

a.. 825791 - PRB: CS0013 or CS0016 Compilation Errors in ASP.NET Web
Applications.
http://support.microsoft.com/default.aspx?scid=kb;en-us;825791
b.. 322886 - Error When You Invoke Methods on a Web Service by Using ASP.
http://support.microsoft.com/default.aspx?scid=kb;en-us;322886

For errors with the COM+ service see the following Microsoft Knowledgebase
articles:

a.. 301919 - PRB: Cannot Expand "My Computer" in Component Services MMC
Snap-In. http://support.microsoft.com/kb/301919/EN-US/
b.. 891801 - How to reinstall Microsoft Distributed Transaction
Coordinator on a computer that is running Windows XP.
http://support.microsoft.com/kb/891801/en-us
c.. 873151 - You may receive an error message when you configure IIS
virtual roots in Windows XP Service Pack 2 or in Windows XP Tablet PC
Edition 2005. http://support.microsoft.com/kb/873151/en-us

wrote in message news:5170066@discussion.autodesk.com...
I am trying to install Vault Server that ships with 3dsmax 8 on my
workstation, but I keep getting the following error. Also, I downloaded
filemon and ran it, but I am not getting reports of any access denied like
other users. Does anyone have any idea what is going on and how to resolve
it?

Error 29001. Vault management error: Client found response content type of
'text/html; charset=utf-8', but expected 'text/xml'.

at CreateVault.CreateVault.Install(IDictionary savedState)
at System.Configuration.Install.Installer.Install(IDictionary stateSaver)
at ExecuteDeferredActions(UInt32 hInstall, ActionType actiontype)
Client found response content type of 'text/html; charset=utf-8', but
expected 'text/xml'.

at
System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage
message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String
methodName, Object[] parameters)
at
CreateVault.KnowledgeVault.KnowledgeVaultService.DoesKnowledgeVaultMasterExist(String
dbUser, String dbPassword)
at CreateVault.CreateVault.get_KnowledgeVaultMasterExists()
at CreateVault.CreateVault.Install(IDictionary savedState)
MSI (s) (A8!F8) [09:38:16:218]: Product: Autodesk Data Management Server
4 -- Error 29001. Vault management error: Client found response content type
of 'text/html; charset=utf-8', but expected 'text/xml'.

at CreateVault.CreateVault.Install(IDictionary savedState)
at System.Configuration.Install.Installer.Install(IDictionary stateSaver)
at ExecuteDeferredActions(UInt32 hInstall, ActionType actiontype)
Client found response content type of 'text/html; charset=utf-8', but
expected 'text/xml'.

at
System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage
message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String
methodName, Object[] parameters)
at
CreateVault.KnowledgeVault.KnowledgeVaultService.DoesKnowledgeVaultMasterExist(String
dbUser, String dbPassword)
at CreateVault.CreateVault.get_KnowledgeVaultMasterExists()
at CreateVault.CreateVault.Install(IDictionary savedState)

Thank you,
-Eric Craft