(CRITICAL) ITEMS don't WORK error 1200

[AMadaleno]

'm having problem on changing state of items and updating

in some cases I have to change lifecycle security (uncheck Apply item security to related files see error 3.jpg)

when I try to update an item it returns error No newer file versions available for update (see error 1.jpg) but if I try to change state it tells me that (Operation cannot be performed on an old version of the file that is associated with the item. see Error 2.jpg)

this error occurred only after I installed the ts16102141.zip and ts15770173.zip on server

I tried to open a tech support request but I don't find it on my subscription page

went to log and see this. Don't know if it haves anything to do but...

Error: Soap Exception ( mesg-id = 634324245080733909 )
Exception: RestrictionsOccurred [1387]
Stacktrace:
Server stack trace:
   at Connectivity.Product.BusinessLogic.ItemBL.CheckRestrictionsByItemIterationIds(ProductRestrictionCodes[] restrictionCodes, Int64[] itemIterationIds)
   at Connectivity.Product.BusinessLogic.ItemBL.EditItemRevisionInternal(Int64 itemRevId, Boolean bypassWIPRestriction, String comment)
   at Connectivity.Product.Services.ItemService.EditItemRevision(Int64 itemRevId)
   at System.Runtime.Remoting.Messaging.Message.Dispatch(Object target, Boolean fExecuteInContext)
   at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext)

Exception rethrown at [0]:
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
   at Connectivity.Product.Services.ItemService.EditItemRevision(Int64 itemRevId)
   at Connectivity.Web.Services.ItemService.EditItem(Int64 itemRevisionId)

2/4/2011 2:00:12 PM Begin executing event Autodesk.Effectivity.Update on vault 'Implantacoes' at 2/4/2011 2:00:12 PM
2/4/2011 2:00:12 PM End executing event Autodesk.Effectivity.Update on vault 'Implantacoes' at 2/4/2011 2:00:12 PM
2/4/2011 2:00:12 PM Begin executing event Autodesk.Effectivity.Update on vault 'Ferneto Electrico' at 2/4/2011 2:00:12 PM
2/4/2011 2:00:12 PM End executing event Autodesk.Effectivity.Update on vault 'Ferneto Electrico' at 2/4/2011 2:00:12 PM
2/4/2011 2:00:12 PM Begin executing event Autodesk.Effectivity.Update on vault 'Ferneto' at 2/4/2011 2:00:12 PM
2/4/2011 2:00:12 PM End executing event Autodesk.Effectivity.Update on vault 'Ferneto' at 2/4/2011 2:00:12 PM
2/4/2011 2:04:13 PM Begin executing event Autodesk.Index.UpdateFullcontent on vault 'Ferneto' at 2/4/2011 2:04:13 PM
2/4/2011 2:04:13 PM End executing event Autodesk.Index.UpdateFullcontent on vault 'Ferneto' at 2/4/2011 2:04:13 PM
2/4/2011 2:06:14 PM Begin executing event Autodesk.Index.UpdateFullcontent on vault 'Implantacoes' at 2/4/2011 2:06:14 PM
2/4/2011 2:06:14 PM End executing event Autodesk.Index.UpdateFullcontent on vault 'Implantacoes' at 2/4/2011 2:06:14 PM
2/4/2011 2:06:14 PM Begin executing event Autodesk.Index.UpdateFullcontent on vault 'Ferneto Electrico' at 2/4/2011 2:06:14 PM
2/4/2011 2:06:14 PM End executing event Autodesk.Index.UpdateFullcontent on vault 'Ferneto Electrico' at 2/4/2011 2:06:14 PM
2/4/2011 2:23:44 PM *******************************************************************
Error: Soap Exception ( mesg-id = 634324262243443909 )
Exception: RestrictionsOccurred [1387]
Stacktrace:
Server stack trace:
   at Connectivity.Product.BusinessLogic.ItemBL.CheckRestrictionsByItemIterationIds(ProductRestrictionCodes[] restrictionCodes, Int64[] itemIterationIds)
   at Connectivity.Product.Services.ItemService.GetRestorableItemRevisions(Int64 itemMasterId)
   at System.Runtime.Remoting.Messaging.Message.Dispatch(Object target, Boolean fExecuteInContext)
   at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext)

Exception rethrown at [0]:
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
   at Connectivity.Product.Services.ItemService.GetRestorableItemRevisions(Int64 itemMasterId)
   at Connectivity.Web.Services.ItemService.GetRestorableItemsByItemMasterId(Int64 itemMasterId)

2/4/2011 2:24:21 PM Begin executing event Autodesk.Index.UpdateFullcontent on vault 'Ferneto' at 2/4/2011 2:24:21 PM
2/4/2011 2:24:21 PM End executing event Autodesk.Index.UpdateFullcontent on vault 'Ferneto' at 2/4/2011 2:24:21 PM
2/4/2011 2:26:22 PM Begin executing event Autodesk.Index.UpdateFullcontent on vault 'Implantacoes' at 2/4/2011 2:26:22 PM
2/4/2011 2:26:22 PM End executing event Autodesk.Index.UpdateFullcontent on vault 'Implantacoes' at 2/4/2011 2:26:22 PM
2/4/2011 2:26:22 PM Begin executing event Autodesk.Index.UpdateFullcontent on vault 'Ferneto Electrico' at 2/4/2011 2:26:22 PM
2/4/2011 2:26:22 PM End executing event Autodesk.Index.UpdateFullcontent on vault 'Ferneto Electrico' at 2/4/2011 2:26:22 PM
2/4/2011 2:43:28 PM Begin executing event Autodesk.Index.UpdateFullcontent on vault 'Ferneto' at 2/4/2011 2:43:28 PM
2/4/2011 2:43:28 PM End executing event Autodesk.Index.UpdateFullcontent on vault 'Ferneto' at 2/4/2011 2:43:28 PM
2/4/2011 2:46:30 PM Begin executing event Autodesk.Index.UpdateFullcontent on vault 'Implantacoes' at 2/4/2011 2:46:30 PM
2/4/2011 2:46:30 PM End executing event Autodesk.Index.UpdateFullcontent on vault 'Implantacoes' at 2/4/2011 2:46:30 PM
2/4/2011 2:46:30 PM Begin executing event Autodesk.Index.UpdateFullcontent on vault 'Ferneto Electrico' at 2/4/2011 2:46:30 PM
2/4/2011 2:46:30 PM End executing event Autodesk.Index.UpdateFullcontent on vault 'Ferneto Electrico' at 2/4/2011 2:46:30 PM

Now I’m having error 1200 when doing an assign item I tried a rebuild all and it doesn’t work

Error: Soap Exception ( mesg-id = 634326783734841036 )
Exception: LicensingError [319] (20)
Stacktrace:
Server stack trace:
   at Connectivity.Core.Security.Licensing.a(User A_0)
   at Connectivity.Core.Services.SecurityService.SignIn(String userName, String userPassword, String knowledgeVaultName, Boolean readOnly)
   at System.Runtime.Remoting.Messaging.Message.Dispatch(Object target, Boolean fExecuteInContext)
   at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext)

Exception rethrown at [0]:
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
   at Connectivity.Core.Services.SecurityService.SignIn(String userName, String userPassword, String knowledgeVaultName, Boolean readOnly)
   at Connectivity.Web.Services.SecurityService.SignIn(String userName, String userPassword, String knowledgeVault)

2/7/2011 12:26:13 PM *******************************************************************
Error: Soap Exception ( mesg-id = 634326783735611036 )
Exception: LicensingError [319] (20)
Stacktrace:
Server stack trace:
   at Connectivity.Core.Security.Licensing.a(User A_0)
   at Connectivity.Core.Services.SecurityService.SignIn(String userName, String userPassword, String knowledgeVaultName, Boolean readOnly)
   at System.Runtime.Remoting.Messaging.Message.Dispatch(Object target, Boolean fExecuteInContext)
   at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext)

Exception rethrown at [0]:
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
   at Connectivity.Core.Services.SecurityService.SignIn(String userName, String userPassword, String knowledgeVaultName, Boolean readOnly)
   at Connectivity.Web.Services.SecurityService.SignIn(String userName, String userPassword, String knowledgeVault)

2/7/2011 12:26:15 PM *******************************************************************
Error: Soap Exception ( mesg-id = 634326783758111036 )
Exception: SerializeNullObject [1200] ()
Stacktrace:    at Connectivity.Web.Services.Objects.ItemRevision..ctor(ItemRevision itemRev)
   at Connectivity.Web.Services.ItemService.GetLastestItemInRevisionByItemId(Int64 itemId)

[mthomas]

I wish I had something more to offer, but all I can say is that you are not alone. We are experiencing the same set of issues with some of our items. What we've seen is...

1) Error 1200 and it just doesn't assign the item

2) The endless loop of out of date files attached to the item and no real mechanism to update them

3) Cases where it will assign items to all of the sub-components but for some reason just ignore the main assembly

In some cases an open, rebuilt all, update properties will correct the problem

In some cases just waiting a day or two will "magically" fix the problem

In some cases we have files that we can not assign to an item

Its been ongoing for months.

[AMadaleno]

Hi Mike Thomas,

At this time I was thinking that I was alone on this issue

what OS do you have on the server machine and what SQL do you have installed?

I have

Server

Windows server 2008 x64

SQL

SQL2008 Standard SP2

 do you have sp2 installed? Today I saw something telling that sp2 is not supported see link.

http://crackingthevault.typepad.com/crackingthevault/2010/10/is-sql-2008-sp2-supported-for-use-with-...

[mthomas]

Windows Server 2008 SP2 (32-bit)

SQL Server 2005

I forget how to determine SP level but we're using verion 9.0.4053

The service pack they are suggesting to avoid is SP4 for SQP 2005.

Mike

[Raider_71]

Hi guys have you found a solution for this error 1200 yet? We are getting it more and more now and doing a rebuild all on the assy is not helping that much. Any help would be greatly appreciated!

Thanks

Pieter