Closing Vault Explorer doesn't release license

[Maxim-CADman77]

When closing the only instance of Vault Explorer (Pro) 2013 SP1 (no other CADintegrated clients are running) in accordance with http://crackingthevault.typepad.com/crackingthevault/2012/05/vault-licence-release-behaviour.html I expect the "Releasing license" sting be added to vlog.

In fact only 35 minutes later the vlog gets "Releasing INACTIVE license" string added.

What might be wrong? How do I force license release?

[minkd]

Do you get the same behavior if you log out of Vault Explorer before closing it?

-Dave

[Maxim-CADman77]

No. LogOUT behaves exactly as supposed (license is released).

[minkd]

That would indicate to me that Vault Explorer is not doing a Signout when you close it - which would definitely be a defect. I assume by "close" that you are clicking the "X" in the window decoration?

I can log a defect, but for it to be considered for a hotfix, you will need to open a case with product support.

-Dave

[Maxim-CADman77]

Not only "x" button is issued. "Close" command in "File" menu has same issue.

"Log out" simetimes helps  sometimes no.

Case # 08162881