Vault General Discussion

Vault General Discussion

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Contributor
allen.gager
Posts: 14
Registered: ‎03-21-2011
Message 1 of 4 (203 Views)

Check Out file and it Checks itself back in automatically

203 Views, 3 Replies
07-13-2011 10:45 AM

I have a user that has files checked out that he is working on.  Without warning he will get a message that the file is not checked out and prompt him to check it out.  A refresh in the browser or Vault Explorer confirms that the file is no longer checked out.  

 

Using Inventor 2012 and Vault Collaboration 2012.

 

This does not appear to be related to any particular file.  We are seeing this behaviour across the board.

The amount of time that passes for this to happen seems to be random and we are unable to pin it down.

 

Is anybody else experiancing this?

 

 

Cheers,

 

AllenG

Employee
luttena
Posts: 257
Registered: ‎03-26-2009
Message 2 of 4 (182 Views)

Re: Check Out file and it Checks itself back in automatically

07-14-2011 06:57 AM in reply to: allen.gager

Thank you for posting this issue. This is very odd behavior and not something I have heard of. Have you tried viewing the file history to see when it occurred and what edits were made around that time? Perhaps something like a file close is checking it in based on his Vault options. The only other thing that comes to mind is that perhaps an administrator is removing the reservation on the file.

 

Let us know if you can dig up any more details on this.

 

Thanks,

Adam



Adam Luttenbacher
Sr User Experience Designer
Autodesk, Inc.


Contributor
allen.gager
Posts: 14
Registered: ‎03-21-2011
Message 3 of 4 (178 Views)

Re: Check Out file and it Checks itself back in automatically

07-14-2011 07:18 AM in reply to: luttena

Hi Adam,

 

I am certain an admin was not removing the check in. We were both in his cubicle when it was happening. A file or files were open and checked out. The next moment it/they were checked in.  There was no action on the part of the user to cause this.

 

So far today we have not seen this behaviour. We will keep watch and follow up.

 

I too thought this was extremly strange. If we can reproduce it or identify what is happening I will open a suppport request.

 

Cheers,

 

AllenG 

 

 

Employee
luttena
Posts: 257
Registered: ‎03-26-2009
Message 4 of 4 (175 Views)

Re: Check Out file and it Checks itself back in automatically

07-14-2011 07:22 AM in reply to: allen.gager

Ok. Thank you for the quick response and I think your plan of action is appropriate.


Regards,

Adam



Adam Luttenbacher
Sr User Experience Designer
Autodesk, Inc.


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