hi guys,
i can start a new thread if you prefer but we are seeing intermittent issues between sites where users cannot always consistently get access to files through vault explorer (version 2012 collab on replicated servers 2008R2) . in this case one plant is on DST and the other 3 are not.
recently i had to change the time on the 3 servers that are not in a DST zone to make sure it was same as all users workstations that were using the correct (non DST) time. after that, everything was fine but now our 4th plant that lives in the DST zone is showing the issues.
any advice or tips to overcome this? i can only think of one solution but i don't really want to change the server and users time settings on one site to match the other 3 sites.
thanks.
Checkin time is important.
As has been mentioned, all timestamps are determined on the server and stored in UTC time (same as GMT). We convert them to the local time on the server before returning them to the client. The SOAP protocol (which we use for client/server communication) converts the timestamps from server local time to client local time for presentation.
For everything to work right, the client & server clocks should not be off by much. I recommend using a NTP-based service like the Windows Time service to keep the clocks in sync. It is also very important that the timezone is set correctly on the server (to whatever timezone the server physically resides), and for best results the timezone should be set correctly on the clients (for proper presentation).
-Dave
thanks Dave