Cant see files in vault

[Anonymous]

Couple of days have not been able to see or check out my files from vault.

It just say "There are items to show in this view, but in left lower corner its 7 objects. I know there are files in vault. I have been able before to check out/check in without problem.

When I try to open them from inventor, Inventor just crash. It didn't do that before.

Does anyone have a solution for this problem?

[cbenner]

What version of Vault? Did you recently make anyu changes to it? Did you upgrade versions?  Did it work until recently, and if so... what changed?

[Anonymous]

We use 2013 Proffesional version, SP 2.

I have not changed any in option. I have also imported inventor default option. DId not help.

I will try to re-install both Inventor and Vault, hopefully it help.

[cbenner]

Have you checked to make sure everything is ok on the server end?  Maybe a reboot of the server is all you need.  If you do reboot, make sure that your lisense server is restarted as well.

[olearya]

Hi there,

This issue should be solved in Vault 2013 SP1: Files are not visible in the main grid when .NET 4.5 is installed.

If you have correctly applied this on the server then you may also need to check there are no filters applied to the Vault explorer window (ie - is this only happening on one machine)

[cbenner]

I thought 4.5 didn't get loaded until the 2014 upgrade?  That was my first thought on this too, but he said he was on 2013 so I didn't think that was it. 

[olearya]

Lots of ways to get a 4.5 update on your server. 🙂

[Anonymous]

This has started to occur for us too. For the people this has become an issue for, they can only see the folder structure in the vault. If you select a folder (that definitely has files in it), it'll say down the bottom left "XX Objects (0 Selected)" but the browser will state that there are no files to show. If you change the layout style, say from Detailed to Large Icons, the files appear but it gives an error if you try to do anything with the files (We're trying to undo a checkout).

The thing is this it is only happening for some accounts/computers.

Was this ever resolved? 

[cbenner]

Joshua,

Welcome to the group.  What version of Vault are you running?

[Anonymous]

I had the same problem.  I installed and am running Inventor 2015.  It installed Microsoft.net Framwork 4.5.1.  I could not see the files in Vault 2013.  I installed Microsoft.net Framwork 4 and now I see the files in Vault 2013.  However, now I cannot run Inventor 2015.

Is there a solution to running both Inventor 2015 and Vault 2013 / .net 4 & .net 4.5.1?

[cbenner]

Hi,

Please see Allans response up above in this thread.  Vault 2013 SP1 should address this issue.

[Anonymous]

For 2013, I believe SP1 Update 2 fixes this issue.

Its definitely the interaction between .net framework 4.5 and vault, but the service pack definitely fixes it.

[Anonymous]

thanks guys. Will update their computers.

Also how do i check how upto date my vault is? It says Build 17.0.61.0 on my "About Autodesk Vault Basic" but that doesn't mean much to me haha. 

[samuel.seah]

You can check it under the "view installed updates" section of Programs and Features in Control Panel to see which Vault updates have been installed.

Build 17.0.61.0 is the RTM build of Vault Basic, which means no updates have been applied yet.

-Samuel

[Anonymous]

So I am trying to install the Vault 2013 client SP 1 and 2 to resolve the 4.5 Framework issue, but before it will finish the install I get prompted to insert the cd rom disk used to install.  We installed product design suites which were all on usb drives.  So I figured that having it get the msi file from there will resolve it.  It does not and instead I get an error which says this is not a valid location.  Attached are screen shots of the prompt and the error.  Any ideas what to do to resolve this?